Operations Team Leader

2 weeks ago


Brisbane, Queensland, Australia The Good Guys Full time

Overview
At The Good Guys, we're here to help families live better for less.
Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
Job title:Operations Team Leaderrole, reporting to the Operations Manager.
The Operations Team Leader is an integral member of our customer facing team, and will coordinate and supervise the store operational functions in support of the store culture and the delivery of profitable sales growth.
Responsibilities
Develop the knowledge and capability of the operations team using the coaching model and development framework
Supervise effective and efficient administration process and systems, ensuring compliance to core policy and standard procedures, including:
cash handling and banking integrity
systems access and data integrity
telephone management and enquiries
payroll exceptions integrity
marketing and promotional activity
Support the Management team to ensure administrative activities meet compliance and legislative requirements, with emphasis on Safety, including in-store process, incident reporting and training
Manage web orders in line with procedures, including product pick and pack and carrying out same day delivery to customers, where designated to drive
Work collaboratively as part of a team in delivering a positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
Contribute to The Good Guys brand and store experience to the highest standards through quality merchandising, in-store marketing and presentation
Build and maintain effective working relationships with internal and external stakeholders
Continuously improve skills and knowledge through available online platforms and active participation in other development opportunities
Qualifications
Customer Focus - Does everything through eyes of the customer.
Drives Results - Consistently achieves results, even under tough circumstances.
Develops Talent - Identifies and develops talent to build careers and meet organisational goals.
Additional Information
If you are interested in this exciting opportunity with us, please click apply and upload your CV.
All applications are strictly confidential.
The Good Guysis an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
If this opportunity excites you (even if you feel that you don't meet 100% of the criteria) – please don't hesitate to apply
Details
Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service
Industries: Retail
#J-18808-Ljbffr


  • Aged Care Team Lead

    2 weeks ago


    Brisbane, Queensland, Australia beBeeCare Leader Full time $100,000 - $130,000

    Leadership Role in Aged CareWe are seeking an experienced leader to join our team in a permanent full-time role. This is an opportunity to make a genuine difference in the lives of residents by ensuring they receive the highest possible care.The successful candidate will report directly to the General Manager and be responsible for supporting them in the...


  • Brisbane, Queensland, Australia Queensland Government Full time

    **The role of the Operational Team Leader includes:Supervising and leading a team of Forensic Officers to ensure that they deliver high quality support and services to clients at the FDS and that they consistently demonstrate professional and ethical conduct. You will ensure that staff practices are consistent with all relevant legislative requirements,...


  • Brisbane, Queensland, Australia beBeeLeadership Full time $100,000 - $130,000

    Job OverviewWe are seeking a skilled leader to join our team as a Fulfilment Team Manager. As a key member of our operations team, you will be responsible for managing and supporting the day-to-day activities of our fulfilment team.Your role will involve leading a team of co-workers to secure the highest goods availability, operational readiness, and...


  • Brisbane, Queensland, Australia beBeeSupervisor Full time $70,000 - $75,000

    Job Description:The Central Kitchen in Newstead, QLD is looking for a highly motivated and experienced team leader to manage the end-to-end operations of their facility.As a kitchen supervisor, you will oversee a team of staff, ensuring the highest quality standards are met. You will assist with ingredient preparation, inventory management, and critical food...

  • Team Leader

    2 weeks ago


    Brisbane, Queensland, Australia beBeeOperations Full time $90,000 - $120,000

    Job Title: Team Leader - OperationsThe successful candidate will be responsible for overseeing Dispatch Operations, ensuring timely delivery and high levels of service to customers.Key Responsibilities:Lead a team of dispatchers in Brisbane, Australia.Oversee dispatch operations to ensure efficient delivery.Ensure high levels of customer...


  • Brisbane, Queensland, Australia Australian Retirement Trust Full time

    Be part of an inclusive and high-performing team- Enjoy a rewarding career move with opportunities for development- Make a difference with a fund that puts members first**About us**When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.Australian Retirement Trust is the...


  • Brisbane, Queensland, Australia Queensland Government Full time

    **The key responsibilities of the Operational Team Leader are**:Have high level knowledge and demonstrated experience in the development, management, and monitoring of the delivery of support to people with an intellectual disability, ensuring high quality, consistent service provision in accordance with the Forensic Disability Act 2011, policies, and...


  • Brisbane, Queensland, Australia Department of Families, Seniors, Disability Services and Child Safety Full time $104,000 - $130,878 per year

    The key responsibilities of the Operational Team Leader are:Have high level knowledge and demonstrated experience in the development, management, and monitoring of the delivery of support to people with an intellectual disability, ensuring high quality, consistent service provision in accordance with the Forensic Disability Act 2011, policies, and procedures...


  • Brisbane, Queensland, Australia Pcyc Queensland Full time

    We are currently seeking a professional and experienced Operations Team Leader to join our PCYC Queensland Digital Solutions Group to lead the smooth operation of day to day ICT requirements. If you have great ICT knowledge and the ability to provide professional advice and support, then we want to hear from you**What we can offer**- In addition to your...

  • Sales Executive

    2 weeks ago


    Brisbane, Queensland, Australia Leader Full time

    About the RoleAs a Sales Executive, you will be responsible for driving sales of Breeze Connect's telco services and hardware solutions. You will work closely with our national account management team, support resellers, and help onboard new partners. This is a hands-on role with plenty of opportunity to make an impact.Key ResponsibilitiesMake 60 quality...