Operations Team Leader

1 week ago

Brisbane, Queensland, Australia Pcyc Queensland Full time

We are currently seeking a professional and experienced Operations Team Leader to join our PCYC Queensland Digital Solutions Group to lead the smooth operation of day to day ICT requirements. If you have great ICT knowledge and the ability to provide professional advice and support, then we want to hear from you

**What we can offer**
- In addition to your remuneration, enjoy generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free. This will allow you to take home more of your income before it is taxed
- Free PCYC Gym Membership
- 15% discount on PCYC services such as OSHC, Gymnastics and Little n Active
- Flexible work options may be available
- Volunteer day every year - volunteer in a different area of the Organisation and get involved in your community
- Bonus leave day during the Christmas Closedown
- Access to our Employee Assistance Program (EAP)
- Retention leave: receive the benefit of additional leave on your 3,5 and 10-year anniversaries (full-time employees only)
- 5% annual leave loading
- Access to our online learning management system and facilitated programs, such as our Leadership Development Program - Your career progression is important to us
- Access to our corporate health plan with HCF, offering very competitive and comprehensive health insurance products

**Your New Role**

You will lead a team of technical staff as part of the ongoing management of infrstructure technologies (server administration, cloud transition and more) while supporting the team with day-to-day management. Covering system and network operations and availability, maintenance, configuration security and user support, the Team Leader will work with the team to implement best practice, optimise team efficiencies and provide technical guidance to stakeholders. We're committed to fostering a supportive, respectful, and positive atmosphere where everyone is welcome. Every interaction with our members is designed to contribute to their sense of belonging and growth. By joining us, you'll play a crucial role in directly influencing positive change in your community. If this sounds like you, click "apply" to be taken directly to our careers page to download our Position Description and obtain more information.

**About You**
- Tertiary qualifications in Information Technology, cybersecurity, or related discipline
- At least 5 years of experience in IT infrastructure, operations, service, project management, and familiarity with data
centres, multiple cloud providers (Azure, AWS, VMWare, Hyper-V), and SaaS integrations.
- Comprehensive experience in operations and management of infrastructure services (on-premise and cloud), end-user
compute services, security operations, service management processes, datacentre, telecommunications, mobility
services, and server administration (Windows - Windows Server 2012 R2-2019).
- Knowledge and experience in working with IT security policies and procedures aligned with regulatory standards and
frameworks like ISO 27001, Essential 8, NIST or equivalent.
- Knowledge and experience in Network Security (Firewalls, VPNs, IDS/IPS, Anti-Malware), Active Directory, Access
Control, O365 & Azure, vulnerability scanning and patching.
- Demonstrated leadership in managing technical teams in fast-paced environments.

**Please note: Working With Children Check (Blue Card) No Card, No Start and Restricted Person legislation applies. All PCYC employees are required to complete a National Police Check upon commencement.

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