Inside Sales Representative

4 days ago

Sydney, New South Wales, Australia Vitec Full time

**About the Role**:
The Inside Sales Representative will identify business opportunities by developing new prospects and interacting with existing customers to increase interest and qualify leads for the Sales Manager as well as provide information and quotes on warranty/SLA renewals.

Key duties and responsibilities include:

- Transfer opportunities to the Sales Manager at appropriate stages for further development and closure.
- Maintain and expand database of prospective customers for the ANZ region.
- Account management - act as point of contact for customer account, providing information as requested and also proactively send marketing collateral generating interest and turning into qualified leads.
- Schedule and facilitate regular calls with sales prospects building communication with potential sales opportunities.
- Qualify all sales leads, allocate as appropriate, and drive leads through the sales process by initiating face-to-face appointments with Sales team.
- Service Level Agreements (SLA's)
- Manage the warranty contracts (Service Level Agreements) due for renewal, including developing monthly reports to monitor and track
- Proactively seeks out opportunities to sell End of Support (EOS) replacements
- Ensuring CRM is up to date with relevant post meeting information.
- Generate quote paperwork as required.
- Act as a bridge between Marketing and Sales. Co-ordinate local marketing initiative in ANZ, and work toward increasing the number of leads generated.
- Co-ordinate activities required for local marketing events, trade shows and training taking place in the ANZ region - e.g. dealing with invites, catering, logistics and requesting marketing collateral

**About You**:

- Proven inside sales track record
- Strong telephone presence and able to demonstrate experience of dialling numerous calls each day.
- Experience of working with Salesforce or other similar CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
- Some travel maybe required so you should be keen to travel as needed

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