Village Administrator

1 day ago

Perth, Western Australia Lendlease Full time

The Business

Lendlease is one of the largest owners, operators and developers of retirement living communities in Australia, with a current portfolio of 75+ villages and over 17,000 residents calling our villages home.

The Role

Parkland Villas, Booragoon is currently seeking an enthusiastic, committed and customer service focused Village Administrator to join their team on a part-time basis. The role will require you to work 5hrs x 5 days per week.

Under the guidance of the Village Manager, you will provide friendly and efficient customer service to Village residents and visitors as well as providing administrative support. You will have excellent organisational skills along with attention to detail coupled with the ability to manage competing deadlines to ensure all tasks are completed with both accuracy and efficiency.- Carry out more complex resident services in accordance with relevant statutory standards to ensure resident satisfaction and the safety and security of premises, staff and visitors.- Involved in the delivery of high quality food and catering services at the village and contribute to overall decision making in the kitchen.- Conduct regular reviews of resident services to assist in the identification of service needs, preparing reports for operations management as directed to support informed decision making and contribute to continual quality improvement.- Coordinate and oversee activities associated with monitoring performance against established budgets, driving quality and providing management with regular reports to support efficient resident services and maintain acceptable standards of the village in line with village, company and regulatory standards.- Deliver exceptional customer service and actively contribute to creating a sense of place in the village;

Your Background- Exceptional front of house and reception experience- Demonstrated administration experience- A good knowledge of Microsoft Office- Knowledge of the property management and retirement industry, and relevant legislation relating to retirement operating environments- Exposure to coordinating Workplace Health & Safety would be desirable- Excellent verbal and written communication skills- A professional, proactive, can-do attitude- Level 2 First Aid Certificate (or willing to complete)

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October. For selected roles more physical in nature, pre employment medical assessments may also be required prior to any employment offers being made.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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