Event Services Captain

3 days ago

Gold Coast, Queensland, Australia The Star Entertainment Group Full time

There has never been a better time to join The Star Gold Coast team within our Event Services Department. When it comes to putting on a show for our customers, you don't get much better than the team at The Star Gold Coast Our busy Events Department accommodates a range of conventions, exhibitions, functions, Galas, weddings, and special events.

**Primary Responsibilities**:

- Supervise, guide and assist team members with on-the-job training and development
- Proactively oversee and manage the Event Floor service flow and maintain performance standards
- Provide viable suggestions to the Manager to help boost the outlet's productivity
- Follow instructions given by the Assistant Floor Manager daily for smooth business operations
- Continuously monitor the work of team members during shifts

**Required Skills and Experience**:

- Proven time-management skills, with the ability to thrive in a high-pressure working environment
- Proven ability to build productive relationships and to manage and instigate change
- Exceptional verbal and written communication skills
- Valid Responsible Service of Alcohol accreditation

**Additional Requirements**:

- Flexible availability, including weekends and public holidays, to suit business needs
- A strong hospitality career focus and the desire to be part of our dynamic and expanding department

**What can we offer you?**
- Discounts across award winning restaurants and accommodation
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Both parental and secondary carers leave available to all employees
- Lifestyle discounts including gym memberships and laundry services
- FREE buffet meal with a new menu every day
- Career development, training, and courses via The Star Academy
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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