Exhibition and Event Sales Coordinator

JOB TITLE

Exhibition and Events Sales Coordinator

DATE

Monday, 11 August 2025

REPORTS TO

Direct – General Manager

Indirect – Sales and Account Managers

FULL-TIME ON PROPERTY

Purpose of Role

To provide high-level administrative and coordination support to the Sales and Account Managers, managing proposal preparation, maintaining accurate client and event records, and ensuring all administrative processes are completed in a timely and thorough manner. This role is administrative-focused and designed for someone committed to professional development, with a clear pathway to future Sales Executive or Account Manager positions.

Core objectives include:

• Prepare detailed proposals for exhibitions and events for Sales and Account Managers.
• Support Exhibitor Sales Coordinators with reactive sales, data entry, and processing for exhibitor sales, including maintaining records and invoicing through Current RMS (hire system).
• Liaise with the internal design team regarding print requirements and confirm artwork proofs with clients.
• Coordinate with external suppliers, partners, exhibitors, and stakeholders during exhibition and event planning.
• Communicate effectively with customers via email and phone.
• Track event key performance indicators (KPIs) and identify areas for improvement for future events.
• Maintain sales records, including P&L reports for events, and ensure the CRM system is accurate and up to date.
• Maintain marketing collateral with the design team, ensure all outgoing sales documents are current, and prepare reporting for marketing channels.
• Assist Sales and Account Managers with preparation for tradeshows and internal sales activities, including research and collation of information before and after each event, and client appreciation actions.
• Provide onsite support at events from time to time, assisting Exhibitor Services or delivering events, including some evenings and weekends.
• Comply with legal and WH&S procedures to ensure personal and team safety.
• Undertake any other duties required to meet the overall objectives of the company.

Other duties:

Fulfil additional responsibilities as required by management and other departments.

Qualifications

• Ability to work independently to strict deadlines, with a calm and methodical approach.
• Proven ability to work collaboratively with internal and external teams and partners.
• Preferably experienced in coordinating small to large-scale exhibitions.
• Familiarity with Current RMS or a similar hire/rental system.
• Proficiency in Canva, Microsoft Outlook, Word, Excel, and PowerPoint.

Experience

• Strong customer contact skills.
• Excellent written and verbal communication abilities.
• Previous experience in a sales coordination role within exhibitions or events (advantageous).
• Exceptional attention to detail and strong organisational skills.
• Ability to manage multiple projects simultaneously.
• Initiative and self-direction.

Skills & Competencies

• Customer service focus: Committed to delivering outstanding service across all channels – written, phone, and face-to-face.
• Communication: Able to adapt communication style to suit different audiences.
• Attention to detail: Maintains high standards in written and verbal communications.
• Commercial awareness: Applies knowledge in a practical, business-focused manner.
• Teamwork: Willingly assists and supports others; fosters positive team relationships.
• Time management/organisation: Achieves objectives within set timeframes and manages administrative duties efficiently.

Personal Attributes

• Professional approach.
• Ability to work well under pressure.
• Strong organisational and time management skills.
• Excellent attention to detail.
• Confident and approachable manner.
• Positive approach to change.
• Career-driven, with a focus on progressing into future Sales Executive or Account Manager roles.

This job description outlines the scope and responsibilities of the role but is not exhaustive. Additional duties may be assigned by management as necessary to meet the needs of the business and support the development of the role.

• Dog-friendly office — opportunity to bring your furry co-worker or just be loved by our resident puppies
• Barista coffee machine (because instant just won't do).
• Snacks and lunch items to keep you fueled.
• Off-street parking and modern new offices with stand-up desks and a walk friendly neighborhood for the midday exercise
• Birthday BBQs and You Rock Awards to celebrate team achievements and successes
• 8am – 4pm hours so you actually get your evenings back (when you are not helping onsite occasionally)
• Flexibility for personal appointments during the day, don't leave that sore tooth for your day off
• If you don't do Tic-Tok - why not?
• Must love the colour green — it's kind of our thing.