Hr Solutions Specialist

2 weeks ago

Canberra, ACT, Australia Airservices Full time

Drive co-designed, data-led change beyond process maps and quick fixes
Bring your HR lifecycle & transformation expertise and thrive
Brisbane based – hybrid role 2 days WFH, free parking available on site
Why this role matters:
This role within our Employee Services Team will transcend beyond process reviews and mapping, it's about reimagining how we deliver employee services holistically and upstream.
You will lead and collaborate across a diverse portfolio of improvement initiatives to co-design user-centred, strategically aligned solutions that enhance the experience of employees and managers, streamline operations, and enable data-informed decision-making.
All of this while remaining agile and responsive to the evolving needs of the Airservices workforce.
You'll serve as the vital link between strategy and execution, co-designing solutions, collaborating with cross functional stakeholders, and driving sustainable change through thoughtful implementation.
This includes leading change initiatives, managing roll out, crafting effective communications, and delivering training to ensure successful user adoption.
What you will do:
Provide consistent, practical advice and guidance to managers on a broad range of operational people matters and conditions of employment
Partner with stakeholders to scope and embed people solutions that are intuitive, scalable, and future-ready
Lead current state analysis and identify opportunities for improvement across key HR processes (, onboarding, fitness for duty, performance management, talent calibration)
Facilitate cross-functional workshops to shape HR solutions Support ICT implementation and broader transformation initiatives with a focus on adoption, change, and continuous improvement
Drive service uplift through data insights, self-service enablement, and experience-led design
Be a trusted advisor on operational people matters, while also contributing to strategic projects across the CPCO division
Please see the link below to view the full Position Description:
ASA6 - Employee Solutions Specialist_
What you bring:
Strong HR generalist or project experience in complex, industrialised environments
Exposure to transformation projects (, onboarding redesign, ticketing system)
A mindset for continuous improvement and a passion for user-centred design
Experience in stakeholder engagement, change management, and training delivery
The ability to think systemically, influence broadly, and deliver with impact
This is a role for someone who sees the big picture, connects the dots, and brings people on the journey.
Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work.
We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.

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