Network Operations Officer Level 3

1 week ago

Melbourne, Victoria, Australia Peoplebank Full time

Supported by Federal Government our client is a technology start-up bringing Telco services to regional Australians for the first time. Having integrated 9 companies over 12 months, they have significant funding and are looking for a Network Operations Officer Level 3 (Fixed-Wireless Specialist) to join the team.

As the Fixed-Wireless Specialist will be the escalation point for all fixed-wireless fault resolutions within the Network Operations Centre, whilst monitoring network trends and performance in order to deliver a robust and state-of-the-art Radio Access Network. Working closely with Infrastructure and Project Management Teams, you will assist with the planning and execution of new network builds across Australia.

To be considered for this position you will need the following:
**Qualifications/Experience**
- A minimum of 3 years working with fixed-wireless networks within a Wireless Internet Service Provider environment
- A high level of experience configuring, deploying, and troubleshooting fixed-wireless hardware (e.g. Ubiquiti, Siklu, NEC, Cambium).
- A moderate level of understanding of Radio Frequency transmission fundamentals.
- Demonstrated knowledge and experience of routing, and switching including OSPF and MPLS/VPLS.
- Experience managing and successfully delivering projects with a scope and on time.
- Experience supporting National Broadband Network services via the NBN Portals
- Experience working with vendors to report faults and incidents using the vendors portal or preferred communication tools.
- Exceptional written and verbal communication skills, working in a technical environment.
- Demonstrated ability to work in high-pressure and evolving work environments
- Strong technical problem-solving skills and logic.
- Proven ability to meet Service Level Agreements and deadlines.
- A strong desire to learn, thrive, and work in an exciting, fast-paced environment

**Desirables**
- Completed or studying entry-level vendor qualifications such as CCNA, CWTS, JNCIA, or JCNIS-SP
- University degree in telecommunications, radio frequency, or relevant fields
- Experience or exposure to the basic configuration of PBX/PABX systems (e.g. 3CX, Fusion, Asterisk)

**_ Roster:_** The Fixed-Wireless Specialist will be required to work 9:00 AM AEST to 5:00 PM AEST although may participate where needed in a rotating roster providing coverage between 7:00 AM AEST to 11:00 PM AEST, working a 10hr day following a four-on four-off shift schedule. From time to time there will be the requirement to assist with critical faults and projects outside normal rostered hours.

This is 100% remote position (within Australia). The energy, enthusiasm and passion from the leaders in this business (and the broader team) is what sets this company apart from other traditional Telco's. With the larger Telco's focussing only on major cities, they are energised by their mission, which is to offer fast and affordable internet services to regional Australians for the first time, which is why they have significant federal government funding and support. This is an opportunity to make real difference to the day-to-day lives of many Australians.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

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