Account Manager
2 weeks ago
Company DescriptionAre you ready to be a big part of something big?
At carsales, we're dedicated to making buying and selling a great experience.
For 28 years, we've evolved with the new economy to help people choose how they move today and tomorrow.We aim to provide big opportunities for your career, fostering a feeling of smallness—small enough to adapt quickly, learn from different departments, and connect authentically with leadership.Our vision is to be the global leader in online vehicle marketplaces, transforming how people buy and sell worldwide.
We discover and implement new ideas, grow continuously, and are not afraid to make big bets.Our Account Management teams partner with customers—including dealerships, agencies, automotive manufacturers, corporates, and finance and insurance companies—to ensure we remain market leaders by providing top-tier services and tailored solutions.We support a hybrid working model—combining remote work with in-office energy and connection.
We champion flexibility through various policies, procedures, and leave options.What's on offer :A career path with ongoing support to innovate and make a meaningful impact.Recognition as one of Australia's Best Workplaces by Great Place to Work, a Family Friendly Workplace, and a WORK180 endorsed employer for women.A highly engaged, high-performing team with accessible leadership.Paid parental leave: 24 weeks for primary caregivers, 4 weeks for secondary caregivers, and 6 weeks of gender-affirming care leave.Job DescriptionWhat you'll doAs an Account Manager, you'll develop strong phone-based relationships with dealers, offering tailored solutions that enhance value, product adoption, and long-term growth for clients and carsales.Build strong relationships with customers to understand their goals and challenges.Analyze dealer performance and market data to provide ROI-driven insights and solutions.Demonstrate and support best practices in using the carsales product suite.Collaborate with internal teams for seamless campaign execution and customer success.Maintain accurate CRM records, manage pipelines, and support revenue and retention targets.Respond to dealer queries, identify training needs, and support product adoption.QualificationsWhat are we looking for?
We're seeking someone proactive, commercially astute, and an excellent phone communicator, with a strong passion for digital sectors and market trends.Proven success in phone-based sales, customer service, or account management with consistent target achievement.Exceptional and professional communication skills.High attention to detail and strong problem-solving abilities in fast-paced environments.Results-oriented with a focus on customer outcomes and business goals.Experience with CRM platforms like Salesforce is a bonus.Additional InformationOther things to know...carsales is an equal opportunity employer committed to diversity and inclusion.
We encourage applicants of all ages, genders, and backgrounds.
If you require adjustments due to a disability, let us know how we can support you.We value work/life balance and offer flexible working options, including part-time work.
We're happy to discuss this during recruitment.We are a Circle Back Initiative Employer, committed to responding to all applicants.Successful candidates will undergo a National Police Record check and must have full-time Australian working rights.Join us—because every role is a big part of our big plans.
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