Acting Residence Manager

**Heritage Queanbeyan is located in the peaceful suburban surrounds of the NSW south-eastern town of Queanbeyan. Providing quality permanent and respite care offering 140-beds that consist of single and shared rooms with shared bathrooms. Heritage Queanbeyan features large lounge-dining spaces for all to enjoy, comfortable furnishings, an outdoor garden and all wonderfully close to local amenities.**

**Benefits and Culture**
- Above Award Rates
- Grow Your Own Staff Referral Program (Opportunity to earn extra $$$$)
- Ongoing professional development
- A positive and supportive workplace culture
- Employee Assistance & Well Being Program
- Discounts and Benefits through our Rewards Program, including vehicle financing through novated leasing and salary packaging for work related expenses and superannuation
- Discounted Private Health Insurance

**The Opportunity on Offer**

As the Acting Residence Manager you will manage, monitor and deliver on all expected outcomes as per the Aged Care Quality and Safety Commission (ACQSC), other regulatory requirements, Human Resources and Financial Management for our Home in Queanbeyan.

**How you will make an Impact**

You will initially report to the Head of Group Operations and be a key member of the NSW leadership team. Some of the key responsibilities of the role are:

- Role Model - Acting as a role model for the organisation, providing dynamic leadership to achieve efficient and effective management of human, material and fiscal resources according to the Strategic Plan and budgetary imperatives.
- Emergency Response - Remaining on call in case of emergencies and immediately directing any media inquiries to the Head of Group Operations.
- Compliance - Ensuring compliance with all regulatory requirements, including effective operation of the organisation's procedures and quality management system.
- Human Resources - In partnership with the Director of Nursing, ensuring all staff are suitably qualified, compliant, experienced and trained to perform their duties.
- Purchasing & Asset Management - Ensuring effective purchasing and asset management occurs within the organisational budget and is endorsed by the appropriate organisational delegates.
- Reputation - Ensuring a positive reputation within the community is maintained. Including - ensuring the rights of Residents are provided and follow up of concerns raised by Residents or their families.

**About You**

You are an individual who can demonstrate a strong track record in effectively leading and managing multi-disciplinary teams. You are passionate about aged care and can adapt to the ever-changing requirements within the sector.
Essential
- Undergraduate, graduate or post graduate qualifications in Management or appropriate business qualifications. (Working towards same or significant industry may be considered).
- Minimum three (3) years' experience in Residential Aged Care.
- Experience in the re-accreditation process and related assessment visits conducted by the Aged Care Quality and Safety Commission (ACQSC).
- Computer literacy in Microsoft Office.
- Sound knowledge of the Aged Care Act 1997 and subordinate principles.
- Sound knowledge of the Aged Care Funding Instrument ((AN-ACC).
- Sound knowledge of the Aged Care Standards and expected outcomes.
- The ability to write business cases, reports and regulatory responses.
- Current NDIS Workers Screening Check
- Current Covid-19 Vaccinations

**About Us**

Heritage Care is a leading residential aged care provider with 11 aged care home and 910 beds across Victoria and New South Wales. Founded in 2002, Heritage Care is an Australian independently owned provider of quality residential aged care.

Heritage Care offers an engaging lifestyle and consciously nurtured community for residents in aged care. Our residents receive attentive, tailored care backed by highly skilled and caring staff. We have over 20 years' experience in cultivating communities that brighten our residents' lives and help them maintain an active and enriching life. We take a people centred approach to care which means our residents benefit from clinical care, participation in stimulating activities and nourished with wholesome and culturally accepted meals that are individualised to their needs and tastes.
We also preserve their autonomy by involving them in daily-decision making, and offer complete transparency for families and loved ones.

**Job Type**: Fixed term
Contract length: 6 months

**Salary**: From $110,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program
- Salary packaging

Schedule:

- Day shift

**Experience**:

- Residential Aged Care: 3 years (preferred)

Licence/Certification:

- COVID 19 Vaccinations (required)
- NDIS Workers Screening Check (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location