Key Account Manager

2 weeks ago

Newcastle, New South Wales, Australia Don Full time

Ideal location Newcastle, servicing large Area.
- Cheffing or hospitality experience highly regarded.
- Work closely with chefs, distributors, and foodservice partners.

**About Us**
GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 60 sites. GWF's product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products, and animal feed. GWF's business units include Tip Top, DON, MAURI, and Jasol.
DON's heritage goes back to the late 1800s. The pride and passion of the families who founded DON, KR Darling Downs, and Castlemaine Bacon Co. have shaped our expertise in meat production. We are proud of our **skills, techniques, and brands**, which have evolved over more than a century.
At DON, we believe in making our business sustainable for the long term by:

- Keeping each other safe.
- Improving the lives we touch.
- Taking pride in the quality of what we make and how we make it.

**About the Role**
As a **Key Account Manager - Foodservice**, you will work closely with **chefs, hospitality operators, and wholesale distributors** to strengthen our presence in **commercial kitchens, restaurants, and food businesses** across **Northern NSW including Central Coast, Newcastle, Dubbo, Tamworth, and Coffs Harbour**.
This is a **hands-on sales role**, ideal for someone with **a cheffing background looking to step into a commercial role**. Spending **95% of your time in the field**, you will manage key accounts, ensure product distribution, and **build strong relationships with chefs and foodservice clients**.
**Responsibilities**
- **Build relationships with chefs, distributors, and key foodservice customers**.
- **Develop sales opportunities**, leveraging your food industry knowledge.
- **Drive product awareness and category growth** in commercial kitchens.
- **Manage and execute sales initiatives**, ensuring strong customer engagement.
- Work closely with marketing and operations to **deliver on customer needs**.
- Monitor **market trends, competitor activity, and customer insights**.

**Why Join Us**
Our Purpose is to craft food that brings out the good.
When you work at DON, you will be part of a **dynamic and growing foodservice team**, helping **chefs and businesses access high-quality products**. You will also enjoy:

- A **competitive salary and bonus structure**.
- A **fully maintained company vehicle**.
- Opportunities for **career growth and professional development**.
- Employee discounts on DON products.
- A **supportive and collaborative sales team**.

**About You**
You are a **foodservice professional** with:

- **Experience as a chef, in hospitality, or in foodservice sales**.
- **A passion for food and strong knowledge of commercial kitchens**.
- **Excellent relationship-building and negotiation skills**.
- The ability to **work independently and thrive in a field sales role**.
- **FMCG or wholesale distribution experience** (highly regarded).

**Applications**
Applicants for this position may be required to undertake pre-employment screening tests including a pre-employment medical, including drug and alcohol tests, and a security/background check, which may also include a criminal record check. Proof of eligibility to work is required for all successful applicants.

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