Call Centre Sales Team Leader

24 hours ago

Sydney, New South Wales, Australia Buscojobs Full time

Add expected salary to your profile for insightsAre you a driven leader who thrives in a fast-paced, sales-focused environment?
Returnify is seeking a passionate and experienced Call Centre Sales Team Leader in Norwood, Adelaide to take our outbound sales team to the next level.About ReturnifyReturnify is providing everyday Australians to take control of their finances.
We're a fast-growing company that values innovation, empathy, and outstanding service.The RoleAs a Sales Team Leader, you'll be at the heart of our call centre operations, responsible for :Leading, coaching & motivating a team of 12 outbound appointment setters (warm leads)Driving performance through KPI management & continuous improvement strategiesEnsuring every customer interaction is handled with professionalism & careManaging escalations & supporting team problem-solvingReporting on performance and sharing actionable insights with the call centre managerAssisting in the recruitment, onboarding, and training of new staffWhat You BringPrevious leadership experience in an outbound call centre or sales environmentStrong coaching and mentoring skills with a proven track record of hitting team targetsExcellent communication, motivation, and conflict resolution skillsAdaptability in a fast-changing environment with a proactive, solutions-focused mindsetExperience implementing new ideas, tools, or technologies to lift team performanceWhat We OfferCompetitive base salary + performance-based incentivesA supportive and collaborative culture that recognises achievementCareer progression opportunities as we continue to expandFun reward & recognition initiatives to celebrate your winsReady to Step Up?
If you're a proven sales leader who loves driving results and bringing out the best in your team, we want to hear from you
Salary match Number of applicants Skills matchTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers?
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