Hardware Sustaining Engineer

Overview
The Hardware Sustaining Engineer is responsible for supporting, maintaining, and improving existing hardware products throughout their lifecycle. This role bridges design engineering, component engineering, manufacturing, and quality to ensure product reliability, manufacturability, and continued compliance with standards. The role involves diagnosing hardware/system issues, instituting design updates, and designing and implementing automated product test applications.
Key Responsibilities
Product Support & Maintenance
Provide engineering support for released hardware products across their lifecycle.
Investigate, troubleshoot, and resolve hardware failures in production, field, and customer environments.
Develop and implement engineering change orders / product change notices (PCNs) to address design improvements, manufacturing improvements, and component obsolescence.
Support supply chain in evaluating alternate components and managing end-of-life (EOL) parts.
Manufacturing & Quality Interface
Collaborate with manufacturing teams to resolve build and test issues.
Support failure analysis, root cause identification, and corrective/preventive actions (CAPA).
Work with design engineering and quality teams to maintain compliance with applicable safety, regulatory, and industry standards.
Product Documentation
Maintain and update design documentation, schematics, BOMs, and test procedures.
Validate and verify design changes through lab testing and simulations.
Define test plans for verification of new designs.
Qualifications
Bachelor's degree in Electrical Engineering, Computer Engineering, or related field.
3–7 years of experience in hardware design, sustaining engineering, or manufacturing support.
Strong knowledge of analog/digital electronics, PCB design, and system-level troubleshooting.
Experience with lab equipment (oscilloscopes, logic analyzers, power analyzers, etc.).
Familiarity with industry standards (UL, FCC, CE, ISO, etc.).
Strong problem-solving and root-cause analysis skills.
Excellent communication skills for cross-team collaboration and reporting.
Preferred Skills
Experience with Python and manufacturing test scripting
Experience conducting DVT and reliability testing.
Knowledge of supply chain and component lifecycle management.
Hands-on experience with CAD tools (e.g., Altium, OrCAD) and PLM systems.
Ability to work in fast-paced, cross-disciplinary environments.
Note: This position will be dedicated to working with customers operating under U.S. export control rules (including ITAR). As a result, this position may include access to technology and/or software source code that is subject to U.S. export controls, including restrictions on who may have access. The Company may choose not to apply, or may be unable to apply, for a license as to any applicants whose access to export-controlled technology or software source code may require authorization. Accordingly, you will be required to provide information regarding your citizenship and immigration status that is relevant for determining whether you could work in the position without a license authorizing your access, and we may decline to proceed with any applicant whose ability to fill the position would depend on such a license.
Comark is an Equal Opportunity Employer. Comark does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law. All employment is decided on the basis of qualifications, merit, and business need.
Comark participates in E-Verify and will provide the federal government with Form I-9 information to confirm that employees are authorized to work in the U.S.
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