Claims Assistant

2 weeks ago

Brisbane, Queensland, Australia Marsh Full time

We are currently seeking a talented individual to join our **Claims** team at **JLT Public Sector** (a company of Marsh). This role will be based in the **Brisbane - Newstead** office. This is a hybrid role that has a requirement of working at least three days a week in the office.

**JLT Public Sector**is Australia's trusted expert in the design and delivery of risk solutions for governments and their communities. We've been doing this for over 50 years and have the knowledge, expertise and passion for innovation. We're continuing to change with the times too, so our clients stay protected. Always.

**Claims Assistant**

We are seeking a Claims Assistant to provide administrative support to our Queensland claims team who manage liability, motor and property claims on behalf of our clients.

**What can you expect?**

Your role as a Claims Assistant in the Brisbane team will entail:

- Lodging client incidents/claims into systems including uploading documents against correct claim records
- Completing administrative tasks quickly and accurately with attention to detail into databases
- Provide administrative support
- Compliance with H&S Policy
- Grow understanding of insurance, develop relationships with and promote the interests of the public sector business
- Liaising with clients, claimants, and service providers
- Preparing correspondence to assist the claims team
- Regularly reviewing and updating claims information as required

**We would like you to have**:

- Excellent customer or client service skills, with proven experience
- Ability to enter information accurately and swiftly into databases
- Ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity
- Proficient in using Microsoft Office products to support administration requirements of the role
- Able to manage changing priorities and accept and adapt to changes within those priorities
- Motivated to succeed through being results oriented while maintaining client focus and a professional attitude
- Willing to accept responsibility and accountability for own decisions and work
- Ability to be a self-starter and be self-motivated.

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

**About Marsh**:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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