Claims Assistant

3 weeks ago

Brisbane, Queensland, Australia Marsh Full time
Overview

Join to apply for the Claims Assistant role at Marsh.

We are currently seeking a talented individual to join our Claims team at JLT Public Sector (a company of Marsh). This role is based in the Brisbane – Newstead office and is a hybrid role with a requirement of working at least three days a week in the office.

JLT Public Sector is Australia's trusted expert in the design and delivery of risk solutions for governments and their communities with over 50 years of experience. We are continuing to evolve to protect clients, always.

You now have the opportunity to join JLT Public Sector, part of Marsh McLennan Companies, to work with Local Government in your region. Local Government is diverse and our services range from managing self-insurance funds, in-house claims resources, and more to protect the long-term interests of local communities.

Join JLT Public Sector … your working day will be as unique and diverse as the valued clients we support.

Typical duties and description of the role are outlined below.

Role title: Claims Assistant

Responsibilities
  • Lodging client incidents/claims into systems, including uploading documents against correct claim records
  • Completing administrative tasks quickly and accurately with attention to detail into databases
  • Provide administrative support
  • Compliance with H&S policy
  • Grow understanding of insurance, develop relationships with and promote the interests of the public sector business
  • Liaising with clients, claimants, and service providers
  • Preparing correspondence to assist the claims team
  • Regularly reviewing and updating claims information as required
What we would like you to have
  • Excellent customer or client service skills, with proven experience
  • Ability to enter information accurately and swiftly into databases
  • Ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity
  • Proficient in using Microsoft Office products to support administration requirements of the role
  • Able to manage changing priorities and adapt accordingly
  • Motivated to succeed with a results-oriented, client-focused, professional attitude
  • Willing to accept responsibility and accountability for own decisions and work
  • Ability to be a self-starter and self-motivated
Why join our team
  • Professional development opportunities, interesting work and supportive leaders
  • Inclusive culture with opportunities to create impact for colleagues, clients and communities
  • Career opportunities, benefits and rewards to enhance well-being
Requirements
  • Applications will be considered from candidates with appropriate approval to work in Australia
  • Successful applicants may be required to complete a Criminal & Bankruptcy check prior to commencement
About Marsh

Marsh, a business of Marsh McLennan (NYSE: MMC), is a global leader in risk, strategy and people. Marsh McLennan operates in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit


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