
Claims Officer
16 hours ago
As a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.
About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss Adjusters and Claims Managers. We are growing in Sydney, Melbourne and Brisbane.
Visit our website to view Our Story, Our Values and meet our Leadership Team:
About youYou\'ll bring your critical-thinking skills, personal drive and self-motivation to the role. You have a down to earth and respectful attitude, and a positive outgoing personality. You demonstrate excellent customer service, as well as time and caseload management skills.
Key Responsibilities- First point of contact for new claims and instructions from Insurers
- Effectively triage, seek guidance, and determine next steps to progress claims
- Gather, prepare and check all documentation for accuracy
- Instruct service providers and suppliers, on direction from Loss Adjusters
- Assist Loss Adjusters establish appointments for greatest efficiency in managing their caseload and site inspections
- Meet Service Level Agreements and Key Performance Indicators
- Ensure Contractual, Statutory and General Insurance Code of Practice (GICOP) requirements are met
- Record all required information in our proprietary claims system
- Maintain timely response to all communications giving clear and accurate advice
- Assist with invoicing and other administrative functions
- Minimum 3 years in General Insurance claims, preferred
- Intermediate skills in MS Suite (MSWord and MSExcel)
- Accounting software (e.g. Xero) and preparation of invoices advantageous
- Excellent written and verbal communication skills
- Strong organisational and interpersonal skills
- Immediate start
- Hybrid working environment, once training is completed
- Competitive remuneration
- We will support your further training and development
- A wonderful culture and team environment
- Mid-Senior level
- Full-time
- Finance and Sales
- Industries: Insurance
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
-
Claims Officer
20 hours ago
Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full timeOverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...
-
Claims Officers
4 days ago
Brisbane, Queensland, Australia Troocoo Full timeJoin to apply for the Claims Officers role at Troocoo.Get AI-powered advice on this job and more exclusive features.Queenslanders are no strangers to extreme weather, and RACQ is stepping up to support communities affected by storms and floods. If you're passionate about helping others and want to make a real impact, now is your chance to join RACQ's...
-
Claims Officers
2 hours ago
Brisbane, Queensland, Australia Troocoo Full timeJoin to apply for the Claims Officers role at Troocoo.Get AI-powered advice on this job and more exclusive features.Queenslanders are no strangers to extreme weather, and RACQ is stepping up to support communities affected by storms and floods. If you're passionate about helping others and want to make a real impact, now is your chance to join RACQ's...
-
Multiple Claims Officers
3 days ago
Brisbane, Queensland, Australia Buscojobs Full timeWe have multiple Claims Officer and Claims Liaison Officer roles to commence ASAP for a period of three months.Our client has a passion for delivering exceptional customer assistance.As a global travel insurance provider, the organisation is dedicated to providing a memorable service experience to customers, helping them feel safe, protected, and cared for...
-
Multiple Claims Officers
2 days ago
Brisbane, Queensland, Australia Buscojobs Full timeWe have multiple Claims Officer and Claims Liaison Officer roles to commence ASAP for a period of three months.Our client has a passion for delivering exceptional customer assistance.As a global travel insurance provider, the organisation is dedicated to providing a memorable service experience to customers, helping them feel safe, protected, and cared for...
-
Claims Officer
2 weeks ago
Brisbane, Queensland, Australia Cover-More Group Full timeJob Category: Call Centre and Customer Service,Insurance & SuperannuationJob DescriptionAre you ready for your next destination?Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast,...
-
Multiple Claims Officers
6 days ago
Brisbane, Queensland, Australia Buscojobs Full timeWe have multiple Claims Officer and Claims Liaison Officer roles to commence ASAP for a period of three months.Our client has a passion for delivering exceptional customer assistance. As a global travel insurance provider, the organisation is dedicated to providing a memorable service experience to customers, helping them feel safe, protected, and cared for...
-
Claims Officer
3 weeks ago
Brisbane, Queensland, Australia Cover-More Group Full timeJob Category: Call Centre and Customer Service,Insurance & SuperannuationJob DescriptionAre you ready for your next destination?Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast,...
-
Technical Claims Officer
3 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeJoin to apply for the Technical Claims Officer role at Troocoo1 day ago Be among the first 25 applicants Join to apply for the Technical Claims Officer role at Troocoo This is a fantastic opportunity to work within a dynamic team that values integrity, innovation, and exceptional service.Join a leading Insurance business, renowned for their high-performance...
-
Senior Claims Officer
3 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeSenior Claims Officer - Property LiabilityAs the Senior Claims Officer, you'll manage a portfolio of Property Liability claims in accordance with policies and procedures, ensuring the most cost-effective and timely outcomes. You will provide technical assistance, advice and support to our Claims Officers.What You'll Do Manage Property Liability claim files...