Front Office Receptionist

1 day ago

Melbourne, Victoria, Australia Unilodge Australia Pty Full time

Deliver the ultimate guest experience and assist our wider team with the day-to-day management of the Essence Hotels & UniLodge Carlton property
19th August, 2025
Part-time opportunity to join our Essence Hotel & UniLodge Carlton team
Central location within walking distance to the University of Melbourne
Real opportunities for career progression
Essence Hotels & Apartments is part of Australia's leading student accommodation provider, UniLodge.
Our property management platform is shaped from over 25 years of experience as specialists in student accommodation & rentals and is expanding into the conferencing and events space.
We're the ideal choice for medical stays, business, or leisure.
We are ambitious, progressive, and passionate about our mission.
Our workforce has built an enviable culture of trust, engagement, collaboration, and fun.
We value diversity among our residents and our teams.
Our people are our greatest asset, and we invest in your growth to make your career rewarding.
We offer employee benefits including learning and development programs, career progression opportunities, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and more.
The Role
Attitude is everything.
We seek reliable team players with a positive attitude.
Your engaging personality and communication skills will enhance the guest experience from check-in to check-out.
You should be adaptable to a changing environment and capable of remaining calm, efficient, and organized during busy periods.
Strong admin and computer skills are essential.
Duties & Responsibilities
This role combines front office reception, property management, and customer service, offering a great opportunity to learn new skills in a supportive environment.
As the Front Office Receptionist, your responsibilities will include but are not limited to:
Managing daily front desk operations
Assisting prospective residents and visitors professionally and efficiently
Providing customer service in the accommodation industry
Experience in a university environment is highly regarded
Knowledge of RMS is an advantage
Being culturally aware and respectful of diverse backgrounds
Mandatory requirements include:
Valid working rights in Australia and New Zealand
National Police Check
Working with Children Check
Valid RSA
Submit Your Application
If interested, please submit your application promptly, highlighting your skills and qualities that would benefit our team.
Note: UniLodge reserves the right to withdraw this advertisement at any time.
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