Front Office Receptionist

4 weeks ago

Melbourne, Victoria, Australia UniLodge Australia Pty Full time

Deliver the ultimate guest experience and assist our wider team with the day-to-day management of the Essence Hotels & UniLodge Carlton property

14th August, 2025
  • Casual opportunity to join our Essence Hotel & UniLodge Carlton team
  • Central location within walking distance to the University of Melbourne
  • Real opportunities for career progression
14th August, 2025
  • Casual opportunity to join our Essence Hotel & UniLodge Carlton team
  • Central location within walking distance to the University of Melbourne
  • Real opportunities for career progression
Essence Hotels & Apartments is a part of Australia's leading student accommodation provider, UniLodge. Our property management platform is shaped from over 25 years as specialists in student accommodation & rentals and is growing within the conferencing and events space. We're the ideal choice for medical stays, business, or leisure.

We are ambitious, progressive, and passionate about our mission. Across our workforce we have built an enviable culture oftrust,engagement,collaboration, andfun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and the list goes on.

The Role

Attitude is everything in this position. We are looking for reliable team players with a can-do attitude. Your engaging and bubbly personality along with your exceptional communication skills will contribute to enhancing the overall guest experience from check-in through to check-out.You will be okay with working in a changing environment, and will have the ability to remain calm, efficient and organised during peak periods. Solid admin and computer skills are also essential in this role.

Duties & Responsibilities

This role is a unique mix of front office reception, property management, and customer service and will give you a great opportunity to learn new skills in a supported learning environment. As the Front Office Receptionist, your responsibilities will include but not be limited to:
  • Operate the day-to-day front desk reception.
  • Assist all prospective residents and visitors in the most efficient and professional manner
  • Customer service experience in the accommodation industry
  • Experience in a University environment (highly regarded)
  • Prior knowledge of RMS is an advantage
  • Be culturally aware/competent and understanding towards different cultures
Our mandatory requirements include:
  • Valid Working Rights in Australia and New Zealand
  • National Police Check
  • Working with Children Check (VIC)
  • Valid RSA
Submit Your Application

If you're interested in working with us, please submit your application as soon as possible - outlining all the amazing qualities and skills you can bring to our team.

UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure dateApply For Job
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