Service Administrator

2 weeks ago

Perth, Western Australia National Pump & Energy Full time

We are seeking an experienced Service Administrator to join our Welshpool team. This role suits an ambitious and adaptable individual with a high-level of administrative skills.

**About National Pump & Energy**:
**About Us**:
National Pump & Energy are proud to be leaders in the provision of pump, power and compressed air equipment and services. As an industry leader, our reputation has been built on products and services delivered by people who are passionate about quality, reliability and attentiveness. We provide the benefits you would expect from a national company, but what makes us different?

Challenging Work - Being leaders in our industry, we offer diverse and challenging work.

Our Culture - We offer the career opportunities of a large company with the tight knit family feel of a smaller team.

Loyalty - We want to see you reach your potential and we would like to help you get there

**Position Description**:
**Key Accountabilities**:
**About the role**:
We are seeking an experienced Service Administrator to join our Welshpool team. This role suits an ambitious and adaptable individual with a high-level of administrative skills. If you are chasing a fast-paced work environment, this is the job for you

**Key Responsibilities & Accountability**:

- Accurately maintain all service and repair records and other documentation associated with rental fleet maintenance
- Liaise with customers to ensure they are kept up to date with their job repair status via portals and direct
- Compile and prepare job cards and relevant documentation for maintenance workshop
- Compile and prepare job costings for Branch Manager prior to sending of to customers
- Control invoicing of customer repair jobs
- Data entry of workshop timesheets

**Skills/ Selection Criteria (qualifications & experience)**:
**Essential**:

- Ability to think and problem-solve on the go and adapt to changing work environments
- Highly organised with strong attention to detail
- High Level of computer skills and the ability to confidently operate Microsoft Office and rental/hire & asset software (eg. Insphire)
- Sound verbal and written communication skills
- Current C-class Driver's Licence

**Desirable**:

- Previous Service Administrator Experience
- Previous experience in the rental industry

**Other requirements **:

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