Sales Team Leader

**Job ID**: 277717

**Date posted**: 17/02/2025

**Our team within IKEA**
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
**What you need to know**
Working at IKEA has its benefits and rewards:

- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
- Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)

Additional information:

- This role is Permanent, Full-time, 76hrs/fortnight based onsite at IKEA Tempe.
- The internal job title for this role is Sales Team Leader
- This role requires availability to work a spread of hours from 8:00am - 10:00pm weekdays and alternating weekends (both Saturday and Sunday)

**About this work area**
As Sales Team Leader your responsibilities will include, but are not limited to:

- Drive sales growth by understanding our customers' needs, analysing the local market, and monitoring competition to prioritise products and services that enhance profitability.
- Drives sales by ensuring co-workers have the right growth mindset, up-to-date knowledge of product range & services and home furnishing expertise to actively sell and meet customers' overall expectations on shopping experience.
- Ensure the shop is in excellent shape as new and always fully and efficiently stocked and that the IKEA product range is presented in ways that inspire and satisfy customers in every touch points.
- Oversees the daily operations of the sales floor team in order to secure a consistent range presentation and customer shopping experience through ensuring a flexible, competent, and knowledgeable team.
- Responsible for execution of central solution and ways of working as well as development and constant improvement of local ways of working and internal service agreements.
- Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results.

As Sales Team Leader you are:

- Prior experience (2 years+) managing a fast paced, high performing team, preferably within home improvement or showroom sales.
- Enthusiastic about home furnishings and customer-focused, using the right attitude and behaviours to actively drive sales and assist customers in their buying decisions.
- Committed to developing co-workers by managing performance, providing coaching, and building a strong talent pipeline for future leadership roles.
- Continuously proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business.
- Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business.
- Business-minded and entrepreneurial, daring to think commercially and explore creative solutions to achieve commercial success.

**We need people like you**
At IKEA, work is so much more than a job. Come join us