Aftermarket Sales Coordinator

4 days ago

Melbourne, Victoria, Australia Flowserve Full time

If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

**Role Summary**:
As an Aftermarket Sales Coordinator, you will work with internal and external stakeholders to manage the processing and quotations of aftermarket services and customer-specific solutions. You will also coordinate the daily local order fulfillment activities on assigned aftermarket projects. Additional responsibilities include quotation activities, operations, and customer support.

**Responsibilities**:

- Manage and execute multiple projects for various customers.
- Coordinate with the internal team for processing aftermarket services from arrival to completion.
- Support production by providing tactical advice and guidance on specification deviations, waivers, and other required activities to complete services on time.
- Attend production planning meetings to communicate product requirements, specifications, timelines, etc., to all applicable departments including Engineering, Production, Quality, Procurement, etc.
- Review complete technical documentation packages to validate product performance against customer requirements and suggest modifications as needed.
- Collaborate with internal departments to ensure that the product is delivered to the customer on time as per the agreed terms and conditions.
- Coordinate with customers with aftermarket services updates.
- Maximise profitability on services supplied.
- Perform other duties as assigned.

**Requirements**:

- Proficiency in Microsoft Office programs.
- Industrial experience in engineering, oil, and gas and Valve industries.
- Experience in valve or oil and gas industry would be an advantage.
- Understanding of engineering documentation, drafting, geometric dimensioning, and tolerancing.
- Effective verbal and written communication skills.
- Ability to communicate and interact effectively with all levels of employees, customers, and business groups globally.
- Collaborative team player and self-starter capable of working under mínimal supervision.
- Technical qualification in a relevant field and/or at least 3 years of relevant experience.

**Preferred Experience / Skills**:

- Knowledge of Lean Manufacturing and Continuous Improvement processes.

**About Flowserve**:
Our history began over 200 years ago, and today Flowserve employs more than 15,000 associates in 300-plus locations around the world, including over 180 quick-response centers that provide aftermarket parts and services to customers. Flowserve offers more than 100 distinct pump models and a wide range of valve and seal products. Through our unmatched combination of products, engineering and aftermarket services, we help our customers achieve tangible business results: lower operating costs, optimized performance, prolonged equipment life, mitigated risks and higher productivity. Draw on our industry expertise to help address your most pressing challenges while reducing expenses, minimizing risk and maximizing performance.

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