Coordinator - Operational Excellence, Apac Controls Deployment & Service

Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running and support all AWS data centers, servers, storage, networking, power, and cooling to ensure continual access to our customers. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. APAC CDS' mission is to safely provide our customers with the unmatched reliability, security, and performance that AWS is known for. APAC CDS covers three core disciplines of deployments (control systems in new data centers), projects (control systems capital improvement at live data center sites), and service (control systems at live data center sites), with additional specializations in colocated sites, systems engineering, controls fleet, on-call support across global time zones, and governance.
As Amazonians, we work in a competitive environment. Our customers are always beautifully, wonderfully dissatisfied. Success in our roles includes evolving and innovating beyond the basics, acknowledging that change is constant across customers, roles, teams, tools, and mechanisms.
What you will need to be successful
Ability to thrive at the pace and scale of Amazon
Ability to work independently and manage multiple competing priorities
Ability and willingness to collaborate with peers around the globe, with possible meetings at odd hours
Ability and willingness to travel domestically or globally as needed
Responsibilities
Controls Coordinators in Operations Excellence understand the construction and deployment lifecycle, data center design types, vendor systems, and their impact on multi-million dollar deployment projects. In this hybrid role, they spend half time processing critical operational tasks—compiling Work Orders, Change Orders, and Purchase Requests while partnering with Controls Engineers, Finance, Legal, and Procurement teams. The other half focuses on driving continuous improvements across operations.
Identify inefficiencies in coordination workflows and develop solutions ranging from process automation and dashboard creation to policy standardization and workflow optimization.
Values experience with AI-powered automation tools and welcomes all forms of innovation that enhance operational efficiency, including technology, process redesign, or systematic improvements.
Key job responsibilities
Process Work Orders, Change Orders, and Purchase Requests with accurate documentation and vendor coordination
Partner with Controls Engineers, Finance, Legal, and Procurement teams to complete critical deliverables
Provide Operational Planning (OP1/2) inputs and support multi-million dollar project procurement processes
Design and implement automation solutions to streamline routine coordination tasks
Identify process inefficiencies and develop systematic improvements across coordination workflows
Success measures
Number of POs/WOs/COs/tickets processed
Processing time for POs/WOs/COs/tickets
Number of Continuous Improvements delivered
A day in the life
Join the cloud leader: AWS has proven operational and security expertise and is innovating rapidly in areas such as Machine Learning, AI, IoT, Serverless Computing, and custom-designed processors and chips.
Shape the future: You will influence the growth and scalability of the world's digital infrastructure by supervising procurement processes.
Be at the nexus of action: You will be mission-critical to the successful deployment of data centers and work with a wide range of stakeholders.
Drive operational excellence: You will Invent and Simplify to make mechanisms more efficient.
Your unique background is valued: AWS believes diverse skills and perspectives drive innovation for global customers and communities.
Continuous growth and learning: You will have access to training materials and courses to advance your career.
About the team
About AWS: AWS values diverse experiences and encourages applicants even if not all listed qualifications are met. If your career path is nontraditional, apply anyway. This role supports a global, inclusive culture with opportunities for mentorship and growth.
Why AWS?
AWS is the world's most comprehensive and broadly adopted cloud platform. It pioneered cloud computing and continues to innovate, earning trust from startups to Global 500 companies.
Inclusive Team Culture
AWS values curiosity and connection. Employee-led and company-sponsored affinity groups promote inclusion and empower teams to bring their best selves to work. Our culture is driven by diverse ideas, perspectives, and voices.
Mentorship & Career Growth
We strive to raise our performance bar and provide knowledge-sharing and mentorship to help you become a more well-rounded professional.
Work/Life Balance
We value work-life harmony and offer flexibility to support you in your home and work life.
Acknowledgement of country: In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statements: Amazon is an equal opportunity employer and does not discriminate on protected statuses. If you need accommodations during the application or hiring process, please contact the recruiting partner.
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