Operations Support Manager

1 week ago

Sydney, New South Wales, Australia Bankstown Sports Club Full time

We are looking for a Passionate and Dedicated Operations Support Manager to join our growing Team
Here at Bankstown Sports Club, our Operations Support Managers are not just managers on the floor, professionally and eloquently handling issues as they occur.
Our OSMs are so much more than that and have the opportunity to not only own the smooth running of operations during trade but also have the empowerment to voice proactive strategies to better employees and customers.
We are seeking a natural leader who is motivated and passionate to join the day-to-day management team at Bankstown Sports Club.
Reporting to the Operations Manager, you will take charge in ensuring customer service excellence, employee engagement and development, effective cost controls and innovative strategy development.
This is a busy and hands-on position and will require an individual who will lead by example and contribute to the success of the club.
Key Responsibilities: Creating a work environment that promotes teamwork and recognition Ensure the provision of customer service excellence to members and guests Managing and leading the efficient and effective running of the club Leading, developing and motivating staff Performance management Ensure compliance with Federal, State & Local laws and regulations Manage compliance with RSA and RCG on the premises Work Health & Safety responsibilities Handle all escalated customer queries and complaints About You We are seeking an individual who thrives in a fast-paced environment with the following: Previous management experience, preferably in hospitality A passionate for delivering excellent customer service & building long-term relationships with customers Impeccable grooming, presentation and communication skills Demonstrable ability to work both independently and in a team environment Flexibility to work a rotating roster, as this department operates 24 hours a day Hold a valid RSA, RCG and ARCG Competency Current Senior First Aid Qualification Why do you want this role?
Join a supportive and modern team built on teamwork, empowerment of others and transparency Generous Daily Meal Allowance to be used in venue on delicious meals and beverages 5 weeks Annual Leave and Additional Wellbeing Leave each year Parking - free, secure underground car parking (plus a discount on car washes) Ongoing in-person, on-the-job, and online opportunities to stretch yourself and continue your growth Rewards & Recognition – We acknowledge the hard work of our people and like to reward accordingly About Bankstown Sports Club Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community.
As one of Sydney's top five registered clubs, it boasts a membership of 200,000, employing over 600 staff.
Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.
The Group operates seven clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds along with a commercial office tower.
If you are ready to take on a new challenge, thrive in a fast-paced environment and are dedicated to creating exceptional experiences for both employees and customers, apply now

  • Remotely Based Village Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeVillage Manager Full time $120,000 - $140,000

    Job OpportunityWe are seeking a dedicated and experienced individual to manage village operations in a remote mining site. This is a rare opportunity to work in a unique and challenging environment, providing essential services to workers in one of the most isolated terrains in the world.About the RoleThis position involves overseeing daily operations,...

  • Operational Excellence Director

    1 week ago

    Sydney, New South Wales, Australia beBeeGeneral Manager Full time $180,000 - $250,000

    A strategic leader is required to head the newly formed Operational Support Group. The ideal candidate will oversee the delivery of safe and reliable bus services, ensuring every journey meets customer-centric standards.This opportunity offers a chance to make a tangible impact on public transportation, driving innovation and excellence in service...

  • Assistant Manager

    3 days ago

    Sydney, New South Wales, Australia Operations Full time

    **About Capella Hotels and Resorts**Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...

  • Leadership Role

    6 days ago

    Sydney, New South Wales, Australia beBeeFinancial Manager Full time $130,000 - $170,000

    Job Description:">The primary function of this role is to lead the operations of Accounts Receivable (AR) and Accounts Payable (AP). The ideal candidate will possess extensive knowledge of financial management systems, including Financial Management Information Systems. They should also have a strong understanding of financial controls and fiscal...

  • Assistant Manager

    7 days ago

    Sydney, New South Wales, Australia Operations Full time

    **About Capella Hotels and Resorts**Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...

  • Marketing & Ecommerce Lead Shorty'S

    7 days ago

    Sydney, New South Wales, Australia Specialty - Operations Support Full time

    **About Us**Very rarely do we see a genuine opportunity to champion both pure marketing as well as eComm in such an innovative environment.Shorty's is the newest joint venture at Endeavour Group, specialising in the supply of Business to Business corporate drinks. Shorty's also manage some booming services on behalf of the Dan Murphy's brand - the Dan's B2B...

  • Machine Operator

    1 week ago

    Sydney, New South Wales, Australia Hays | Manufacturing & Operations Full time $60,000 - $80,000 per year

    Your new company Are you a skilled machine operator looking to make an impact in the pharmaceutical industry? A leading manufacturer is seeking a Shift Machine Operator to join their production team. This is a fantastic opportunity to work in a GMP-compliant environment where precision, safety, and quality are paramount. Your new roleYou'll be...

  • Organizational Development Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeHR Manager Full time $160,000 - $180,000

    Job Summary:This is a leadership opportunity for an experienced Human Resources professional to design and implement strategies that drive employee engagement, development and retention.Purpose of Role:The successful candidate will lead and manage all human resource functions to provide relevant frameworks and procedures to support the effective functioning...

  • Customer Service Executive

    1 week ago

    Sydney, New South Wales, Australia Specialty - Operations Support Full time

    **About Us**:Shorty's Liquor is the corporate destination for beverages and gifting in Australia.It is not just what we do; it's how we have passionately done it for almost 20 years. A corporate beverage, hospitality & gifting business that is authentically customer-centric and trusted by many of Australia's largest and most respected...

  • Member Support Manager At Fitness First

    1 week ago

    Sydney, New South Wales, Australia Pg Operations Pty Ltd Full time

    **About Fitness First**:A globally recognised leader in the fitness sector, **Fitness First** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a career...