Process Redesign Specialist

15 hours ago

Sydney, New South Wales, Australia Singtel Group Full time

Select how often (in days) to receive an alert:
Process Redesign Specialist - Fixed Term Contract
We are a business fuelled by optimism, unwavering customer focus, and a team of amazing people.
And that's where we come in...the amazing people
We don't sit back and wait for the future to happen; we are out there crafting our own path through new technology, innovation, and investment.
We are a challenger brand with a challenger spirit.
In your role as Process Redesign Specialist, you will work closely with the business on an 18 to 24-month fixed-term contract based out of Sydney, Melbourne, or Adelaide to identify key areas for improvement that enhance customer experience through transforming underlying processes.
You will use your creative thinking, process improvement, and problem-solving skills to help scope, size, and recommend improvements.
You will spend time understanding the needs of customers and employees, mapping and analyzing current process performance, and designing and delivering solutions to meet these needs.
A formal certification in process improvement and redesign (e.g., Lean Six Sigma Green or Black Belt) is highly desirable.
Proven experience leading or supporting complex redesign initiatives that deliver measurable benefits for customers and employees is essential.
Your day-to-day will include...
Partnering with Process Owners and other members of the Process Centre of Excellence to understand and analyze current process performance
Working with business owners to design and implement future state process solutions
Recommending and sizing opportunities to uplift process performance and improve customer experience
Proactively identifying areas for improvement and scoping new projects
Optus offers a range of benefits, including...
3 days in the office, 2 days remote – with flexible hours
Competitive leave, including 2 additional 'Connected Leave' Days
Access to resources, webinars, and support via the 'Parents at Work portal'
Extensive online and facilitator-led learning resources for personal growth
Employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals
Vibrant campus life with facilities including restaurants, cafes, gymnasium, GP, and post office
Free bus from Macquarie University Metro Station (every 6-8 minutes), morning and afternoon
Curious about our culture?
Search #OptusLife on LinkedIn to see behind the scenes
At Optus, we value diversity and are committed to providing an inclusive application process for all job seekers, including those from diverse backgrounds, individuals with disabilities, LGBTQIA+ community members, veterans, and Indigenous Australians.
If you require any adjustments or accessibility support during the recruitment process, please email or call .
Please specify your preferred contact method, and we will respond within 48 hours.
For more information on Diversity, Inclusion & Belonging at Optus, visit about/inclusion-diversity.
#J-18808-Ljbffr

  • Process Redesign Specialist

    15 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: Process Redesign Specialist - Fixed Term Contract We are a business fuelled by optimism, unwavering customer focus, and a team of amazing people.And that's where we come in the amazing peopleWe don't sit back and wait for the future to happen; we are out there crafting our own path through new technology,...

  • Process Redesign Specialist

    15 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: Process Redesign Specialist - Fixed Term Contract We are a business fueled by optimism, unwavering customer focus, and a team of amazing people.And that's where we come in the amazing peopleWe don't sit back and wait for the future to happen; we are out there crafting our own path through new technology,...

  • Process Redesign Manager

    15 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: Process Redesign Manager - Fixed Term Contract We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.And that's where we come in ."the amazing people" partWe don't sit back and wait for the future to happen, we are out there crafting our own path through new technology,...

  • Process Redesign Manager

    15 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert:Process Redesign Manager - Fixed Term ContractWe are a business fuelled by optimism, unwavering customer focus and a team of amazing people.And that's where we come in...."the amazing people" partWe don't sit back and wait for the future to happen, we are out there crafting our own path through new technology,...

  • Process Redesign Manager

    16 hours ago

    Sydney, New South Wales, Australia Optus Full time

    Process Redesign Manager - Fixed Term ContractJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusProcess Redesign Manager - Fixed Term Contract4 days ago Be among the first 25 applicantsJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusWhy OptusWe are a business fuelled by optimism, unwavering...

  • Process Redesign Manager

    10 hours ago

    Sydney, New South Wales, Australia Optus Full time

    Process Redesign Manager - Fixed Term ContractJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusProcess Redesign Manager - Fixed Term Contract4 days ago Be among the first 25 applicantsJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusWhy OptusWe are a business fuelled by optimism, unwavering...

  • Transformative Business Process Leader

    1 day ago

    Sydney, New South Wales, Australia beBeeExcellence Full time $125,693 - $138,510

    Job Description">As a Senior Process Excellence Lead, you will have the opportunity to redesign business processes and develop automation solutions, driving improved outcomes for customers.This role involves conducting process assessments, gathering information, analyzing data, identifying opportunities, and facilitating collaborative design workshops. You...

  • Business Process Transformation Specialist

    7 hours ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $120,000 - $155,000

    Process Transformation ExpertWe're a business driven by innovation, customer focus, and a talented team.We craft our own path through technology and investment. As a challenger brand with a challenger spirit, we thrive in a dynamic environment.We work on an 18 to 24 month project within the Process Excellence team, redesigning, improving, and controlling...

  • Associate Director, Process Strategy

    4 weeks ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert:We are a business fuelled by optimism, unwavering customer focus, and a team of amazing people.And that's where we come in… the amazing peopleWe don't sit back and wait for the future to happen; we are proactively shaping our own path through new technology, innovation, and investment. We are a challenger...

  • Records Management Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeRecordManagement Full time

    Records Management SpecialistA leading council in Sydney seeks a highly skilled Records Management Specialist to deliver key enhancements to their Content Manager system. As part of a major improvement project, the successful candidate will play a pivotal role in redesigning business processes and implementing best practice records management.This is an...