Process Redesign Specialist

24 hours ago

Sydney, New South Wales, Australia Singtel Group Full time

Select how often (in days) to receive an alert: Process Redesign Specialist - Fixed Term Contract We are a business fuelled by optimism, unwavering customer focus, and a team of amazing people.And that's where we come in the amazing people
We don't sit back and wait for the future to happen; we are out there crafting our own path through new technology, innovation, and investment.
We are truly a challenger brand, with challenger spirit.In your role as Process Redesign Specialist, you will work closely with the business on an 18 to 24-month fixed-term contract based out of Sydney, Melbourne, or Adelaide to identify key areas for improvement that drive an increase in customer experience through transforming underlying processes.
You will use your creative thinking, process improvement, and problem-solving skills to help size, scope, and recommend improvements.
You will spend time understanding the needs of customers and employees, mapping and analyzing current process performance, and designing and delivering solutions to meet those needs.A formal certification in process improvement and redesign (e.g., Lean Six Sigma Green or Black Belt) is highly desirable.
Proven experience leading or supporting complex redesign initiatives that deliver measurable benefits for customers and employees is essential.Your day-to-day will consist of Partnering with Process Owners and other members of the Process Centre of Excellence to understand and analyze current process performanceWorking with business owners to design and implement future state process solutionsRecommending and sizing opportunities to uplift process performance and improve customer experienceProactively identifying areas for improvement and scoping new projectsOptus is a place where we let you be you.
We offer a range of benefits including:3 days in the office, 2 days remote - with flexible hours to suit
Competitive leave including 2 additional 'Connected Leave' daysAccess to resources, webinars, and support via the 'Parents at Work portal' for all employeesOpportunities for personal growth through extensive online and facilitator-led learning cataloguesParticipation in employee-led volunteer groups such as Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young ProfessionalsVibrant campus life with facilities including restaurants, cafes, gymnasium, GP, and post officeFree Optus bus service from Macquarie University Metro Station (every 6-8 minutes) in the mornings and afternoonsCurious about our culture?
Explore on LinkedIn
At Optus, we value diversity and are committed to providing an inclusive application process for all job seekers, including those from diverse gender, cultural, and linguistic backgrounds, individuals with disabilities, members of the LGBTQIA+ community, veterans, and Aboriginal and Torres Strait Islander peoples.
If you need adjustments or accessibility support during the recruitment process, please email or call .
Please specify your preferred contact method, and we will respond within 48 hours.For more about our commitment to Diversity, Inclusion & Belonging, visit

  • Process Redesign Specialist

    24 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert:Process Redesign Specialist - Fixed Term ContractWe are a business fuelled by optimism, unwavering customer focus, and a team of amazing people.And that's where we come in...the amazing peopleWe don't sit back and wait for the future to happen; we are out there crafting our own path through new technology,...

  • Process Redesign Specialist

    24 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: Process Redesign Specialist - Fixed Term Contract We are a business fueled by optimism, unwavering customer focus, and a team of amazing people.And that's where we come in the amazing peopleWe don't sit back and wait for the future to happen; we are out there crafting our own path through new technology,...

  • Process Redesign Specialist

    1 hour ago

    Sydney, New South Wales, Australia Buscojobs Full time

    OverviewWhy Optus?We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.And that's where we come in…. " the amazing people " partWe don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with...

  • Process Redesign Manager

    24 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert: Process Redesign Manager - Fixed Term Contract We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.And that's where we come in ."the amazing people" partWe don't sit back and wait for the future to happen, we are out there crafting our own path through new technology,...

  • Process Redesign Manager

    1 hour ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Why OptusWe are a business fueled by optimism, unwavering customer focus, and a team of amazing people.And that's where we come in… "the amazing people" partWe don't sit back and wait for the future to happen; we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand with a challenger...

  • Process Redesign Manager

    24 hours ago

    Sydney, New South Wales, Australia Singtel Group Full time

    Select how often (in days) to receive an alert:Process Redesign Manager - Fixed Term ContractWe are a business fuelled by optimism, unwavering customer focus and a team of amazing people.And that's where we come in...."the amazing people" partWe don't sit back and wait for the future to happen, we are out there crafting our own path through new technology,...

  • Process Redesign Manager

    1 day ago

    Sydney, New South Wales, Australia Optus Full time

    Process Redesign Manager - Fixed Term ContractJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusProcess Redesign Manager - Fixed Term Contract4 days ago Be among the first 25 applicantsJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusWhy OptusWe are a business fuelled by optimism, unwavering...

  • Process Redesign Manager

    20 hours ago

    Sydney, New South Wales, Australia Optus Full time

    Process Redesign Manager - Fixed Term ContractJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusProcess Redesign Manager - Fixed Term Contract4 days ago Be among the first 25 applicantsJoin to apply for the Process Redesign Manager - Fixed Term Contract role at OptusWhy OptusWe are a business fuelled by optimism, unwavering...

  • Transformative Business Process Strategist

    3 hours ago

    Sydney, New South Wales, Australia beBeeProcessRedesign Full time $120,000 - $150,000

    Job Overview:This is an exciting opportunity to take on a key role in our Process Centre of Excellence team as a Process Redesign Manager. As a critical member of this team, you will play a pivotal part in redesigning, improving, and controlling vital processes across the organization.Project Management: You will lead complex projects to diagnose, evaluate,...

  • Transformative Business Process Leader

    2 days ago

    Sydney, New South Wales, Australia beBeeExcellence Full time $125,693 - $138,510

    Job Description">As a Senior Process Excellence Lead, you will have the opportunity to redesign business processes and develop automation solutions, driving improved outcomes for customers.This role involves conducting process assessments, gathering information, analyzing data, identifying opportunities, and facilitating collaborative design workshops. You...