Scheduling And Administration Lead

The Opportunity
Anglican Care has a great opportunity for a strong Scheduling and Administration Lead to join the Community Aged Care team in the Hunter region.
This is a Permanent Full-Time vacancy, Monday – Friday with hours between 7am – 5pm (early start or late finish).
Why You'll Love Working With Us
At Newcastle Anglican, we don't just offer jobs — we offer purpose-driven careers.
Here's what you can expect when you join our team:
Growth & Development:Dedicated professional development support
Family Friendly:14 weeks paid parental leave or 3 weeks partner leave + super contributions.
Smart Salary Packaging:Save on your rent, mortgage or bills – up to $611 per fortnight.
Education Perks:Up to 40% off school fees at our Anglican schools.
Wellness Boost:Access to over 300 gyms with Fitness Passport.
Mental Health Support:Free access to our Employee Assistance Program.
Career Progression:Real opportunities for advancement.
Flexibility:We support flexible work arrangements.
Role & Responsibilities
Observe confidentiality relating to participants, their records and organizational matters at all times.
Work with all other members of the team, participants and their families to enable participants to live and die with dignity.
Have a good knowledge of all areas of Anglican Care, functions and key staff to enable the correct forwarding of customer enquiries.
Answer phone calls, direct enquiries to the appropriate person and establish telephone contact on behalf of relevant parties.
Interact and communicate effectively with peers, participants, their families and all other customers.
Undertake project work under the supervision of managers where appropriate.
Assist with the induction of new staff including scheduling of buddy shifts and establishment of new roster.
Schedule participant services including replacement and leave coverage.
Develop rosters for Care Partners.
Provide assistance and relief in coordinating rosters for all regions as required.
Enter new client information and set up programs in Client Management Systems and maintain the system on a day-to-day basis.
Consult with stakeholders as relevant to the role, ensuring effective communication with the Anglican Care team and external suppliers in all aspects of service delivery.
Prepare data and reports for individual programs as required by the Care Partner/Community & Home Care Manager.
About you
Cert III or IV in Administration or Business
Current driver's licence
A current NDIS check or willingness to obtain
National Police Check (relevance of any reported outcomes considered)
Australian work rights
Demonstrated skills and experience in client management and rostering systems
Strong administrative skills
Strong computer literacy skills, including word processing, databases and spreadsheets
Excellent interpersonal and communication skills
Ability to work effectively as a team member and individually
Ability to prioritise and maintain a high standard of work under sustained work pressures
High level data entry accuracy with attention to detail
Previous experience with overseeing a team
Who we are
Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.
We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.
Our vision is for people to flourish because of what we do, inspired by the way of Jesus.
We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.
For more information visit or for enquiries and a copy of the Position Description email the talent team at .
You must have the right to live and work in Australia.
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