
Sales Support Media
1 week ago
**What's the role?**
- Answer customer queries relating to purchasing, alteration, suspension or cancellation of subscription services
- Assist customer issues and enhance our customer experience
- Offer the best solutions available based on your understanding of your customer's needs to grow revenue
- Provide accurate information and quotations
- Work to KPIs and goals focused around our Customer Advocacy program and first call resolution
**Who are you?**
- Experience in a Customer Service and/or Sales environment
- Evidence of managing client relationships
- Excellent communication and negotiation skills
- A high quality approach to your work
**What's in it for you?**
- Collaborative environment
- Opportunity to innovate, challenge the norm and pioneer the way forward
- Support and development
- Work with some of Australia's most recognised and prestigious brands
- Make a difference as part of Australia's most influential media organisation
**Who are we?**
The nation's most influential media organisation, News Corp Australia reaches an unduplicated audience of 16 million Australians every month. As well as our famous news and sports brands, we lead the way in fashion, food, health, real estate and parenting. We have the largest online news audience in the country, with a bigger digital footprint than Facebook.
**Where do I sign?
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