
Visitor Services Manager
2 weeks ago
We are committed to excellence in all interactions with up to 700,000 visitors annually; and the Visitor Services Manager (VSM), plays a key role in ensuring the delivery of an exceptional customer service experience. As a key manager in our Visitor Experience team, you will be responsible for the management, planning and delivery of the Shrine's visitor services operations, including front of house, venue management, accessibility, and staffing, as well as planning and delivering a wide range of events. The VSM will also be required to act as a Chief Warden and front-of house duty manager and will be required to work Tuesday to Saturday.
This role is offered on a permanent full-time basis 1.0 FTE. Availability to work Tuesday through to Saturday.
**Why Join Us**:
The Shrine of Remembrance is committed to equality, diversity, and inclusion. We welcome applicants of any: ability, including people with disability; age; cultural background including Aboriginal and/or Torres Strait Islander Australians; gender identity; parental or carer status; race; religion; sex; or sexual orientation.
**How to Apply**:
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