Visitor Experience Coordinator
7 days ago
We strive for excellence in all visitor interactions, aiming to welcome 700,000 annual visitors. The Visitor Services Manager is pivotal in delivering exceptional customer service experiences.
Key Responsibilities:- Manage and plan the delivery of visitor services operations, including front-of-house, venue management, accessibility, and staffing.
- Plan and deliver a wide range of events, exhibitions and programs.
- Act as Chief Warden and front-of-house duty manager.
We value equality, diversity, and inclusion. We welcome applicants from diverse backgrounds and identities, fostering a collaborative environment.
About This RoleThis role requires a strong focus on customer satisfaction, operational efficiency, and team collaboration. If you're passionate about delivering exceptional visitor experiences, we encourage you to apply.
What You'll Do- Develop and implement visitor service strategies to achieve business objectives.
- Collaborate with cross-functional teams to ensure seamless event execution.
- Maintain high standards of customer service, ensuring a positive experience for all visitors.
This role offers a competitive salary, opportunities for professional growth, and a dynamic work environment that values diversity and inclusion.
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Visitor Services Ambassador
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Visitor Services Ambassador
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Melbourne, Victoria, Australia City Of Melbourne Full time**Showcase your outstanding customer service skills and expertise in all things Melbourne and Regional Victoria in this role.**:- **2 x Permanent Part Time Opportunities available (each role is 19 hours per week) based in the Visitor Centre and Cooks' Cottage in Fitzroy Gardens.**:- **$60,501.00 (Pro-rated for part-time) + 11% Superannuation****About City of...
