Administrative Support Officer

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.

The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery.

Funds in Court (FIC) is an Office of the Supreme Court of Victoria. FIC administers funds held in Court, and assets purchased from them, for people with a disability.

People who have their funds held in Court are known as clients. FIC supports the Senior Master in managing funds and providing assistance for more than 7,000 clients. The Senior Master is an Associate Judge of the Supreme Court of Victoria.

The Office acts in a manner that is consistent with the law and in the best interests of beneficiaries of the Court.

**About the Role**

The Administrative Support Officer is a member of the Client Services Team and is accountable for providing quality customer service, project and operational support for the effective administration of funds paid into Court for persons under a legal disability. This role coordinates administrative functions across the Client Services section of FIC. The position reports to the Director Client Services via the Team Leader.

Key accountabilities include:

- Coordinating administrative functions across Client Services for persons under disability, as delegated by the Team Leader and/or Director Client Services.
- Providing operational support to Client Services Officers with the preparation of correspondence and other documentation, such as Court Orders and Memoranda.
- Preparing and presenting quality reports and statistics; maintain proper documentation and create and maintain databases or reporting systems.
- Ensuring relevant spreadsheets, records, data and information are appropriately maintained and updated.
- Undertaking and coordinating projects with mínimal supervision.
- Maintaining a working knowledge of the procedural and practical requirements of the Senior Master (who is an Associate Judge), as they impact upon the administration of funds in Court for persons under disability.
- Effectively dealing with a range of clients who may display challenging behaviours, such as persons with an acquired brain injury, or those presenting with very sensitive issues such as young persons who have been victims of crime.

**About You**
- Demonstrated experience providing administrative or operational support.
- Ability to deliver high-quality, professional, customer focussed, administrative services.
- Experience using administrative systems, in particular, Microsoft Office suite, preferred.
- Excellent written and verbal communication skills.
- Experience in the trustee industry would be highly regarded.

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.