Techone Help Desk Officer

4 days ago

Canberra, ACT, Australia Hitech Personnel Full time

**Reference #**:

- JF/NL0709**Title**:

- TechOne Help Desk Officer - TechnologyONE - Federal Government**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 6 Months + EXT**Description**:

- **Critical federal government department with essential projects**:

- **Initial 6 Month Contract + Possibility of Extension**:

- **Rewarding hourly rates on offer**

One of Australia's prominent **Federal Government Departments **is looking to engage an experienced **Finance Systems Officer **to provide systems administration support for the key financial management system (TechOne) which includes a helpdesk function to assist business areas and attend to escalated requests. The **Finance Systems Officer** will be identifying and resolving issues arising with the use of the system and integration with other systems. The successful **Finance Systems Officer **will be offered an initial **6 month** contract along with a **possible extension** option partnered with a **rewarding hourly rate**.

The successful **Finance Systems Officer **will be responsible for, but not limited to:

- Providing advice, assistance and training to staff in the use of the TechOne system
- Managing TechOne system user access
- Providing assistance in developing enhancements for the TechOne system
- Providing administrative support and co-ordination for the Finance area

The successful **Finance Systems Officer **will have experience in the following:

- Prior experience in finance system administration support is desirable
- Prior TechOne / CiAnywhere finance system experience is preferable but not essential
- Tertiary qualifications in Systems, Finance, Commerce/Business or equivalent academic specialisation are highly desirable
- Strong customer focus, excellent communication abilities, stakeholder relationship and interpersonal skills

  • Help Desk Support Officer

    4 days ago

    Canberra, ACT, Australia Hays Full time

    Seeking an experienced IT Help Desk Support Officer to join a small team in a large Government Department**Your new company**You will be working with a large Federal Government Department, whose mission and purpose is to protect Australia's security, prosperity and national interests. Your new Department works to achieve its mission and purpose through the...

  • Help Desk Team Lead

    2 weeks ago

    Canberra, ACT, Australia beBeeManager Full time $80,000 - $125,000

    Job Title: Service Desk ManagerOverviewThe Service Desk Manager plays a pivotal role in overseeing the daily operations of our service desk, ensuring efficient and effective technical support for our clients. This critical position involves managing the service desk team, handling escalated issues, developing and implementing IT service management processes,...

  • Help Desk Professional

    4 days ago

    Canberra, ACT, Australia beBeeAnalyst Full time $80,000 - $120,000

    Job Title:Service Desk AnalystJob Description:We strive to create a work environment that inspires our associates to deliver exceptional service, drive innovation, and make a meaningful difference in the lives of our clients.As a key member of our team, you will play a critical role in delivering high-quality IT support services to our clients. Your primary...

  • Help Desk Specialist

    2 weeks ago

    Canberra, ACT, Australia beBeeTroubleshooting Full time $60,000 - $80,000

    Help Desk SpecialistWe are seeking a skilled professional to fill this position at our organisation.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to work as part of our Service Desk team.Act as the first point of contact for ICT support via phone, email, and service management tools.Log, categorise, prioritise,...

  • Help Desk Specialist

    3 days ago

    Canberra, ACT, Australia beBeeHelpDesk Full time $100,000 - $120,000

    Job Title: Help Desk SpecialistIn this challenging role, you will provide high-level technical support to our team. Your expertise in determining software and hardware requirements will enable you to develop effective solutions to complex problems.Required Skills and QualificationsStrong analytical and problem-solving skillsAbility to work independently and...

  • Help Desk Support Specialist

    3 days ago

    Canberra, ACT, Australia beBeeSupport Full time $50,000 - $90,000

    Job Title: Technical Service DeskWe are seeking a highly skilled and motivated individual to join our team as a Technical Service Desk professional.About the RoleThis is an exciting opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. As a Technical Service Desk agent, you will be responsible for...

  • Finance Systems Officer

    4 days ago

    Canberra, ACT, Australia Onpoint 365 Full time

    6-month contract- Located in Canberra- Able to obtain baseline clearance**Finance Systems Officer**- **6-month contract**:- **Located in Canberra**:- **Able to obtain baseline clearance**:- **APS4 Equivalent role**Our Federal Government client is seeking a**Financial Systems Officer** to provide systems administration support for the key financial management...

  • Help Desk Technician Position

    5 days ago

    Canberra, ACT, Australia beBeeSupport Full time $81,245 - $105,740

    Job Description:We are seeking an experienced and enthusiastic Help Desk Technician to join our team. As the first point of contact for technical assistance, you will provide timely issue resolution and deliver excellent customer service.Your primary responsibility will be to troubleshoot, resolve, and escalate IT-related issues across various systems,...

  • Help Desk Expertise

    1 week ago

    Canberra, ACT, Australia beBeeSkill Full time $80,000 - $100,000

    Job Title:Technical Support SpecialistAt Unisys, we are seeking a highly skilled and proactive Technical Support Specialist to join our new team. As a key member of our service desk, you will be responsible for providing exceptional customer service and technical support in relation to software, hardware, and network operations difficulties.Respond to and...

  • Service Desk Officer

    7 days ago

    Canberra, ACT, Australia Australian National University Full time $77,379 - $83,516 per year

    Classification: ANU Officer Grade 4 (IT)Salary package: $77,379 - $83,716 per annum plus 17% superannuationTerms: Fulltime, ContinuingPosition overview The IT Service Desk provides ongoing technical and business support to the entire ANU community, including staff, students, and academics. The Service Desk is the first point of contact for all incidents and...