Change Manager

1 week ago

Canberra, ACT, Australia Leidos Full time

Company Description
**About Us**

People join Leidos Australia for many different reasons. The interesting projects. Supportive and open-minded colleagues. The opportunities to develop. What unites us is the fact that everything we do benefits and safeguards Australia in some way. We're proud of our Mission to make the world safer, healthier and more efficient, and every Leidos team member has a valued role to play - to Be the difference.

**Job Description**:
As part of a small team you will be responsible for managing the life-cycle of all Changes across a Defence environment
- Provide ITIL Change Management services to the program whilst working towards best practice approaches to Change Management and sharing knowledge across the team;
- Provide on time, meaningful and high quality reports with detailed analysis targeted at the right audience;
- Participate in the Continual Improvement program across relevant process areas;
- Provide input to process changes across the multi-vendor environment, including delivery of ongoing training and development activities;
- Ensure adherence to Governance structures for all new process design and existing process change;
- Review all process improvement suggestions, including analysis of operational impact on customer, suppliers and internal delivery, and provide recommendation of solutions.

**Qualifications**:

- ITIL Foundation Certificate desirable
- Ability to work in a team environment as well as autonomously in a professional environment.
- Ability to deal with conflict
- Strong customer service focus with the ability to empathise as well as prioritise
- Proven ability to manage the delivery of quality client service, under limited direction

Additional Information
**What You'll Love**

Over the last year, we have successfully adapted our approach to enable everyone - whether working remotely from home, an office or a customer site - to continue to be collaborative, productive and, above all, safe and healthy. We proudly embrace diversity and support our people at every stage of their Leidos journey in terms of inclusion, accessibility and flexibility.

At Leidos, you will be valued, included and supported. So if you are open-minded and keen to Be the difference, we look forward to welcoming you.
- Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1._

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