Change Manager

2 weeks ago

Canberra, ACT, Australia Peoplebank Full time

Location:
- Canberra- Job Type:
- Contract- Posted:
- 25 days ago- Contact:
- Carissa Burgos- Discipline:
- General IT
- Transformation / Change Management
- Reference:
- 253978Our Federal Government Client is seeking a Change Manager to deliver faster adoption, higher ultimate utilisation of and proficiency with the changes that impact employees across Operations Division and the whole agency more broadly. While this role will not have supervisory responsibility, it will have to leverage existing resources and expertise in the organisation to succeed.

This is a long-term contract role for 12 months with 12 months extension options, located at our Client's Canberra location.
- Assess the change impact and create a change and communications plan to support adoption of the changes required by the program.
- Support the design, development, delivery and management of communications.
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Identify and manage anticipated resistance
- Work closely with senior stakeholders to ensure the change program is pragmatic and achieves the desired outcomes
- Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
- Support and engage senior leaders
- Coach coordinators and supervisors
- Coordinate efforts with other specialists
- Evaluate and ensure user readiness
- Manage stakeholders
- Define and measure success metrics and monitor change progress and track and report progress against the plan

To be successful in this position you must have the following:

- A minimum of 5 years' experience as a change and communications agent (or similar) in a government agency
- A thorough knowledge of change principles, processes, behaviours and skills necessary to effectively identify, manage, initiate and influence change, and manage and support others through it
- Excellent communication skills with the ability to build good relationships with a wide range of stakeholders
- Demonstrated ability to create and implement engagement and communication strategies.
- Demonstrated strong analytical skills and ability to develop strategies to meet organisational change needs, and evaluate their effectiveness
- Able to interpret and translate programme values into operational decisions; consistently applies values and communicates these to others
- Strong influencing and relationship-building skills; able to identify and work with stakeholders; evidence of network building and driving change through others
- Good Project Management experience and skills are advantageous
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

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