Customer Supply Chain Specialist

4 days ago

Melbourne, Victoria, Australia Parmalat Australia Ltd Full time

Global & world-leading dairy company
- Career Opportunity
- Hybrid working model 60/40

A unique opportunity is available for a highly motivated and analytical Customer Supply Chain Specialist in our Supply Chain team. This role is responsible for ensuring quality customer service to a group of Foodservice customers along with identifying and leading Supply Chain improvements that are mutually beneficial for Lactalis and our customers, both service and cost.

Reporting to the Senior Customer Supply Chain Manager, this position acts as the interface between Lactalis supply chain and customers. Internally, you will work cross-functionally with Sales, Logistics, and Planning teams. You will also be required to support casefill targets along with identifying and driving process improvements to ensure a smooth end-to-end supply chain from Lactalis to our customers.

This position can be based either in Scoresby or Lidcombe.In this role, your responsibilities will include, but are not limited to:

- Be the key contact for specified accounts for day-to-day customer service and supply chain activities
- Identifying and driving supply chain improvements in conjunction with the customer which results in improvement of customer service and cost win-wins
- Drive customer specific opportunities that enhance Lactalis Supply Chain
- Ongoing evaluation of KPIs to ensure performance targets are achieved
- Identify root cause of issues and work with internal stakeholders on corrective actions

To be successful, you will ideally have:

- Degree qualification in Business, Supply Chain, or similar
- Strong analytical and problem-solving skills with a solution-driven mindset
- Demonstrated experience leading change initiatives
- Ability to multitask, work under pressure, and meet deadlines
- Understanding of supply chain principles
- Strong negotiating skills and the ability to influence a cross-section of stakeholders
- Good communication skills
- Intermediate to advanced Excel
- FMCG experience
- SAP experience highly regarded

Previous Supply Chain experience is essential, this is a great opportunity for someone looking to build their supply chain career.

Our staff enjoy and operate in a hybrid working environment where flexibility is embraced.

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