Receptionist (6 Months Fixed Term)
5 days ago
Join an ambitious Telco at an exciting phase of growth
- We pride ourselves on have a great company culture
- Do it. Own it. Love it.
**About the role**
As a Receptionist at our Vocus Melbourne office/s, you'll be one of the bright faces joining our amazing team who are determined in ensuring outstanding customer service and administration is delivered right first time. You'll be responsible for acting as the first point of contact for all our employees, vendors, suppliers, couriers, contractors, and visitors, including managing their office accesses. Reporting into the office Manager, you'll support them and the National Property Manager by participating in National business improvements and cost reduction initiatives. Your duties will additionally include, but are not limited to:
- Manage incoming calls and divert to the correct area within the business, escalating as required.
- Distribute incoming mail and parcels and arranging courier and mail pickups/deliveries.
- Monitor and provide access/security control, including issuing of access cards and conduct monthly accuracy audits.
- Manage the stock and storage areas (stationary, kitchen supplies).
- Issue Purchase orders and manage goods receipts.
- Update and maintain floor maps and seating charts.
- Assist with office event planning, including end-of-month drinks and catering.
- Develop effective relationships with individuals and departments.
- Manage and monitor meeting rooms, ensuring readiness and Covid-19 safety requirements are adhered to.
**About success in this role**
As a motivated self-starter who is committed to providing first-class customer experiences, you'll be joining a likeminded team who delivers excellence. You'll bring to this role:
- Previous experience as a receptionist and/or within a similar role.
- Working knowledge and experience of Microsoft O365.
- Strong common-sense approach and excellent problem-solving skills.
- Outstanding communication and phone etiquette, with the ability to build rapport with diverse individuals and cultures.
- Ability to work well within a team and autonomously.
- Understanding and ability to provide confidentiality, sensitivity and discretion when required.
**The extra stuff we know you want to know**
We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practise work life balance. We high five you on your work anniversary and give you a day off. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more
**Did I hear you say, "Who is Vocus?"**
We're a challenger business in the Telco and Energy Industry. We listened to our customers and heard that they wanted more from a network, so that's what we've given them.
- We built the network thanks to our own team of highly skilled fibre engineers.
- We own our network giving us easier, straightforward access.
- We manage our network here in Australia out of our Melbourne offices.
We now have more than 25,000 km of fibre optic cable laid and operational throughout Australia, 5000 on-net buildings connected to our network.
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