Peer Workers- Lived Experience Telephone Support Services

2 days ago

Adelaide, South Australia Skylight Mental Health Full time

**Peer Workers
- Lived Experience Telephone Support Services (LETSS)**:
Jan 22, 2025

**SCHADS Level 3**

Skylight is recruiting Peer Workers for the Lived Experience Telephone Support Services (LETSS) to work across a flexible weekly roster. The roles are classified at SCHADS Level 3 and on a casual basis.

**About Skylight**

Skylight Programs deliver a range of recovery-oriented community mental health services by working alongside people experiencing mental illness, family and friends who care for them, and the broader general South Australian community.

Skylight services are developed with input from participants to ensure responsive, effective services that build on strengths, increase resilience and improve mental health.

**Essential Requirements**
- A tertiary qualification, diploma or certificate relevant to the health or mental health sectors, and/or extensive work experience in community services.
- A Certificate IV in Mental Health and/or Certificate IV in Peer Work or equivalent (as agreed to by Adelaide PHN).
- Ability to use lived experience of mental illness or carer of someone with mental illness.
- Experience in delivering telephone and web chat mental health support services.
- Demonstrated ability to provide emotional support during time of distress.

LETSS Peer Worker Job Description

**To Apply**

**To be considered for the role, please address the following questions within a total 1-page limit, together with a cover letter and your resume**:

- Describe what skills you believe to be most important when delivering support services to participants in the community via telephone and web chat support services.
- Please describe an experience where you have needed to communicate professional boundaries in a respectful and supportive manner.
- The LETSS Peer Worker will provide mental health information, navigation and support, to enable individuals to access information, services and supports in real-time in the social afterhours period of 5-11.30PM. How will you prepare yourself for this role and what will assist you to sustain the commitment?

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