Injury Management Coordinator

2 weeks ago


Melbourne, Victoria, Australia Dnata Catering Full time

**Do you want a high-flying career working for the world's largest air services provider, based in Sydney or Melbourne?**

We are currently seeking an enthusiastic and motivated **Injury Management Coordinator** to join our team in** Sydney or Melbourne** on a **full-time basis** to assist with rehabilitation and timely return to work of injured and/or ill employees.

**More about this role**:
Reporting to the local Health, Safety and Environment Manager, you will be responsible for the end-to-end coordination of processes associated with the rehabilitation and timely return to work of injured and/or ill employees at your designated sites, and ensure compliance with legislative requirements and dnata Catering policies & procedures.

**In a nutshell, your main responsibilities are**:

- Sydney Based - covering 10 businesses in NSW, ACT & QLD.
- Melbourne Based - covering 6 businesses in VIC, SA, WA & NT.
- Provide training to all stakeholders on the dnata Catering injury management process, focusing on early intervention and building a positive rehabilitation and return to work environment.
- In conjunction with Site Management, identify and maintain a list of potential suitable duties for injured employees returning to work.
- Maintain an up-to-date list of preferred medical support providers for the sites under your control.
- Liaise with site Management as soon as possible following injury or illness to a Staff member.
- Support triaging those injuries or illnesses in conjunction with the injured employee, Supervisor, or Manager to ensure quick and appropriate medical treatment is made available.
- Where possible, attend the initial doctors' consultations with the injured person at the local clinic.
- Coordination of activities and communication with internal and external stakeholders such as: Treating health practitioners, Occupational rehabilitation specialists, Insurance company, and Workers Compensation Bodies in a timely manner.
- Maintain contact with the site Management and / or injured employee where appropriate to monitor the progress of their recovery and return to work.
- Support identification of areas of opportunity within your sites of responsibility to reduce injury or illness of employees and potential claims.
- Maintain the SOLV Injury database with information relating to all claims under your control.
- Regularly report to the business on the ongoing performance of our injury management process in relation to relevant safety performance indicators.

**What do you need to be successful in securing this role?**
- Cert IV Personal Injury Management, Workers Compensation / Injury Management Coordinator training, Rehabilitation and Return to Work training/qualification, or similar would be highly regarded.
- Demonstrated capability working in a similar position within a multi-site organisation.
- Understanding of applicable State / Territory Workers compensation schemes (case management experience will be highly regarded).
- Sound understanding of return to work and rehabilitation processes.
- Excellent communication skills both written and verbal.
- Able to build effective and influential relationships with internal and external stakeholders.
- Current full driver license.

**What's in it for you?**
- Competitive salary.
- 5 weeks annual leave.
- Free onsite parking, meals, and uniforms.
- Career development and progression.
- Be part of a close knit and dedicated team that are committed to excellence.
- Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.

**Your prospective employer**:
Part of the Emirates Group, we are Australia's largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management. Chosen by many of the world's top airlines, we operate 15 catering facilities across 9 cities, employ over 4,000 people, produce over 64 million meals, and service over 246 thousand flights each year.

**Does this role sound perfect for you? If so, we want to hear from you**

To start the journey of joining our corporate team, click the link below and upload your resume, a cover letter that outlines your suitability for the role, and some samples of your work.



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