Reservations & Events Coordinators

6 days ago

Melbourne, Victoria, Australia Good Group Hospitality Full time

Join a Passionate Hospitality Group & be part of Good Group's success
- Competitive salary, benefits, perks & incentives, Fun Head Office Environment
- A Genuine Supportive team of Experienced Professionals helping you succeed

**Good Group Hospitality** is a leading New Zealand Hospitality Group with restaurants & bars in Auckland, Queenstown, Sydney, and Melbourne.

We are seeking energetic,
**Reservations & Events Coordinators** to join our team in Melbourne.

This role is across multi work sites and across multi brands

**Duties and Responsibilities**
- Assist the Events Managers to execute an exciting variety of events
- Support the Events Managers with logístical and administrative tasks
- Capture initial group and event enquiry details, including preferred venue/date/time and nature of event
- Liaise with guests and venue teams to ensure all reservation and event information is shared
- Maintain records of all bookings on the SevenRooms reservation system
- Maintain records of all events in the Tripleseat system
- Host site visits

**Experience and Knowledge**
- Understanding of hospitality industry
- Demonstrated commitment to the principles of customer service
- Competence with the Microsoft Office suite of products
- Experience with Sevenrooms and Tripleseat is highly regarded

**Personal abilities / aptitudes**
- Strong communication skills - written and oral
- Strong attention to detail
- Well-developed organisational skills
- The ability to effectively prioritise competing requirements
- Willingness to learn
- A high level of commitment and reliability
- A proven multi - tasker and problem solver

If you think you have what it takes to be successful in this role, please send us send a cover letter and a copy of your CV.

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