Concierge

1 week ago

Queanbeyan, New South Wales, Australia Warrigal Full time

**Hourly Rate**: $23.35 - $29.03
- Award winning organisation
- A supportive team environment
- Competitive pay and Not for Profit salary packaging

**About the role**:
As the welcoming face and first point of contact for visitors to Warrigal Queanbeyan, and will provide professional assistance and services to all customers and the wider community. Using your excellent customer service and communication skills you will develop high quality professional customer relationships. You will also support the General Manager by completing various administrative tasks in the day-to-day operation of Warrigal Queanbeyan.
**To be successful you will need**:

- Minimum of 2 years customer service experience in a customer facing role
- Sound Computer literacy skills for accurate and efficient documentation
- Demonstrated understanding of and experience delivering exceptional customer centered service outcomes
- Experience in consistently developing and maintaining inspiring customer relationships
- Demonstrated strengths in the areas of planning, time management, flexibility and technology use
- An understanding of the needs of older people

**Benefits to you**:

- Competitive pay and NFP salary packaging including up to $15,900 in pre-tax earnings plus $2,650 to contribute towards entertainment benefits each FBT year
- Commitment to on-going professional and career development opportunities
- Flexible working arrangements
- Career break schemes and purchased leave
- Fitness Passport
- An intentional workplace culture, working with inspiring people who have passion and heart

**About Warrigal**:
Our workplace culture, what we call 'The Warrigal Way', is very important to us. We have a very approachable and supportive team, whether it's our executive leaders, managers, or any one of our care home staff or volunteers, we support each other to bring the best possible outcomes for our residents and customers. We believe older people should have the opportunity to be themselves, be happy, connected and live great lives. Providing outstanding support and services for older people, that's our story.

**Job Types**: Full-time, Permanent

**Salary**: $23.35 - $29.03 per hour

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