Retail Experience Leader

20 hours ago


Queanbeyan, New South Wales, Australia beBeeLeadership Full time $90,000 - $123,000
About the Role

As an Online Duty Manager, you will be responsible for leading a team of Personal Shoppers to select and pack online orders in-store. This involves working closely with colleagues to ensure a seamless customer experience through our click and collect/concierge service or delivery to customers.

You will take pride in contributing to a welcoming and inspiring environment for customers, team members, and the community. This role offers excellent opportunities for retail leaders to advance their careers.

Key Responsibilities:
  • Lead a team of Personal Shoppers to achieve sales targets, control costs, and manage rosters effectively.
  • Maintain high standards of visual merchandising, safety, compliance, and stock management to inspire customers.
  • Develop a deep understanding of diverse customers' needs and preferences.
Requirements:
  • Proven leadership experience with coaching and developing teams.
  • Able to work flexibly, including afternoons and evenings.
  • Customer-obsessed and passionate about delivering exceptional experiences.
Benefits:
  • Discounts on supermarket and liquor purchases.
  • Digital recognition through the mythanks platform.
  • Access to career development programs and training.
Culture and Values:

We value diversity, equity, inclusion, and respect in the workplace. We welcome applications from people of all ages, cultures, abilities, sexual orientations, and gender identities.

We are committed to creating a workplace that is accessible and inclusive for everyone.

About Us

We are a leading retailer dedicated to providing excellent customer experiences.

We strive to create a positive impact on the communities we serve.



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