Manager, Listed Registry

Great CBD location
- Exciting leadership opportunity
- Listed Registry experience is required

**ABOUT OUR COMPANY**
The Apex Group is a global financial services provider with more than 8,000 staff across 50+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.

Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism, Apex provides a global platform to allow you to thrive.

**ABOUT THE ROLE**
The Senior Manager, Listed Registry will be pro-active in the management of key client relationships (in partnership with the Client Relationship team), the on-boarding and seamless integration of all new listed clients, responsible for the BAU operations of the Listed Registry team ensuring key functions are met in a timely and accurate manner, fostering the development of staff knowledge and skills in the listed registry function, focusing on streamlining of processes to gain productivity and efficiencies, whilst maintaining strong risk management.

The Senior Manager, Listed Registry will work closely with the Head of Registry Operations to implement and further improve operational efficiencies through continuous improvement, Operational best practice, leadership development and build out an operating rhythm that's purpose built to accommodate the future growth of the business.

**Responsibilities**:
The role duties and responsibilities will include but not limited to the following:

- Provide leadership and direction to the Listed Registry teams to ensure client deadlines are met in an accurate and timely manner.
- Ensure implementation and adherence of the standard operating procedures, relevant legislation and regulatory requirements
- Pro-active management of client relationships, including service reviews, escalation of issues
- Attending internal and external meetings
- Review and update policy/SOP's documents, checklists, templates, and procedures to enhance compliance and reduce risk
- All aspect of staff management (not limited to);
- o Recruit and ensure training is in place for new staff members
- o Perform staff performance reviews
- o Staff development of knowledge and skills
- Manage the onboarding of new clients and transition into the standard operating environment
- Experience working with the CHESS system and understanding of CHESS replacement
- Lead key projects that will further lift and shift operational functions offshore
- Responsible for creating a high performing culture of best practice, operational excellence and people leadership development
- Oversight lodgement of regulatory reporting such as FATCA ,CRS and AIIR to the ATO on behalf of clients.
- Risk Management - reviewing of processes and implementation of controls to minimise exposure to the business

**Proven Experience & Qualifications**:

- Tertiary qualified in business, finance or commerce related discipline
- Extensive Listed Investment experience
- Experienced in Client Services and Account Management
- Demonstrated management experience
- 5+ years' leadership experience in listed Investments
- Experience in researching and analysis of registry issues, legislative requirements and changes

**Skills Required**:

- Ability to work well under pressure;
- High level attention to detail;
- Strong team player;
- Strong communication and analytical skills;
- An understanding and interest in financial markets
- Strong organisational skills;
- Strong communication skills both oral and written;
- Strong problem-solving skills;
- Ability to work independently;
- Ability to prioritise tasks.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.