Medical Receptionist
1 day ago
Overview
Medical Receptionist - Apex Radiology – Australia
Location: Bunbury, WA
About Us
Apex Radiology, part of the Integral Diagnostics Group, is a trusted name in diagnostic imaging in Western Australia. With origins dating back to 1996 in the South West, we have grown to become a leading provider of radiology and teleradiology services across public and private healthcare settings. Since joining the Integral Diagnostics Group in 2014, we have remained committed to delivering quality, excellence, and innovation in medical imaging.
The Opportunity
We are seeking a motivated and compassionate Medical Receptionist to join our professional team at our Bunbury location. As the first point of contact for patients and referrers, your role is pivotal in delivering exceptional customer service and ensuring the smooth running of our day-to-day operations. This is a full-time role offering variety, development, and the chance to be part of a highly respected healthcare organisation.
Responsibilities
Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
Answer telephone enquiries and respond efficiently and sensitively to patient needs
Schedule patient appointments and determine examination requirements
Communicate preparation instructions, procedure costs, and billing information clearly to patients
Register patients, manage paperwork, and handle billing and EFTPOS transactions
Ensure timely and accurate dispatch of reports
Perform Medicare and Veterans Affairs claims batching
Support other administrative tasks as directed by management
What We're Looking For
Previous experience in a medical reception or healthcare administration role
Familiarity with patient booking and entry systems (RIS experience highly regarded)
Strong knowledge of medical terminology, especially in imaging
High level of professionalism, empathy, and interpersonal communication skills
Excellent time management, multitasking, and problem-solving abilities
Accuracy in data entry and confident use of Microsoft Office and practice software
Cash handling and EFTPOS experience
Ability to work independently and collaboratively within a team
Willingness to work across multiple sites if required
Why Join Apex Radiology?
Be part of a supportive and professional team in a leading radiology provider
Monthly Accrued Day Off (ADO)
Uniform provided
Comprehensive in-house training and career development
Gain in-depth knowledge of medical imaging services and terminology
Work in a modern, patient-focused environment committed to clinical excellence
Interested?
We would love to hear from you Visit Integral Diagnostics Careers Page to apply via our candidate portal. For questions, email
Join us at Apex Radiology and help make a difference in people\'s lives through high-quality, compassionate care.
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