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Medical Receptionist
2 weeks ago
ABOUT US
Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology provider in Australia Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.
Apex Radiology (formally Global Diagnostics) started out in 1996 in the South West of Western Australia and is one of the leading providers of diagnostic imaging services in Western Australia. In 2014, Apex Radiology joined the Integral Diagnostics Group to become part of one of largest private radiology providers in Australia and New Zealand. Apex Radiology provides comprehensive Radiology and Tele-radiology services to private medical facilities, public hospitals, WACHS (Western Australia Country Health Service) and also operates a series of stand-alone medical imaging practices across Western Australia.
ABOUT THE ROLE
Working as part of a team and being the face of our organisation, your focus is on delivering the highest standards of services to patients, referrers and customers.
BENEFITS
• Monthly ADO
• Uniform provided
• Being trained by experienced staff members who have the ability to share their years of knowledge and experience
• Increase your existing knowledge of medical terminology as well as various medical imaging services
• Full time or Part time position?
• Inhouse Training
RESPONSIBILITIES INCLUDE
• Answer the telephone and respond to patient enquiries in an efficient and sensitive manner
• Make a patient booking after determining the examination required making sure you prioritise bookings in order to maximise appointment slots
• Determine correct preparation and communication to patient at time of booking
• When taking a booking, inform the patient of relevant preparation, exam cost, and requirement to present relevant concession cards.
• Registering patient and processing relevant paperwork on arrival.
• On patient departure, ensure the account is settled by collecting billing slip, generating account, processing payment and receipt for monies received.
• Ensure patient reports are typed and dispatched to the correct location as required
• Batch Medicare and Veterans claims daily (at the end of the day) where necessary
• Other duties as directed from time to time by management.
TO BE SUCCESSFUL IN THIS ROLE
• Previous medical receptionist experience
• Experience using patient entry system
• Excellent interpersonal skills in order to show patients care, compassion and empathy
• Detailed understanding of medical imaging terminology
• Excellent time management skills in order to prioritise tasks
• Excellent communication skills
• Ability to work autonomously as well as part of a team
• Excellent keyboard skills for data entry into RIS system
• EFTPOS and cash handling skills
• Demonstrated commitment to ongoing professional development
• Possess the ability to work independently and as part of a multi-disciplinary team
• The flexibility to work between sites
• Demonstrate excellent communication and time management skills
• Be committed to your own professional development, including embracing ongoing learning as part of professional development
• Good interpersonal skills in order to show patients care, compassion and empathy (particularly during invasive procedures)
Interested? We would love to hear from you Simply visit to update your interest in this role via our candidate portal. Not already registered? Please submit your resume and cover letter outlining your suitability for the position by selecting "Apply". For further questions, please contact our friendly Recruitment Team at or on
