Medical Receptionist
4 weeks ago
Medical Receptionist - Apex Radiology – Australia
Location: Bunbury, WA
About UsApex Radiology, part of the Integral Diagnostics Group, is a trusted name in diagnostic imaging in Western Australia. With origins dating back to 1996 in the South West, we have grown to become a leading provider of radiology and teleradiology services across public and private healthcare settings. Since joining the Integral Diagnostics Group in 2014, we have remained committed to delivering quality, excellence, and innovation in medical imaging.
The OpportunityWe are seeking a motivated and compassionate Medical Receptionist to join our professional team at our Bunbury location. As the first point of contact for patients and referrers, your role is pivotal in delivering exceptional customer service and ensuring the smooth running of our day-to-day operations. This is a full-time role offering variety, development, and the chance to be part of a highly respected healthcare organisation.
Responsibilities- Welcome patients and manage front-desk responsibilities in a professional and empathetic manner
- Answer telephone enquiries and respond efficiently and sensitively to patient needs
- Schedule patient appointments and determine examination requirements
- Communicate preparation instructions, procedure costs, and billing information clearly to patients
- Register patients, manage paperwork, and handle billing and EFTPOS transactions
- Ensure timely and accurate dispatch of reports
- Perform Medicare and Veterans Affairs claims batching
- Support other administrative tasks as directed by management
- Previous experience in a medical reception or healthcare administration role
- Familiarity with patient booking and entry systems (RIS experience highly regarded)
- Strong knowledge of medical terminology, especially in imaging
- High level of professionalism, empathy, and interpersonal communication skills
- Excellent time management, multitasking, and problem-solving abilities
- Accuracy in data entry and confident use of Microsoft Office and practice software
- Cash handling and EFTPOS experience
- Ability to work independently and collaboratively within a team
- Willingness to work across multiple sites if required
- Be part of a supportive and professional team in a leading radiology provider
- Monthly Accrued Day Off (ADO)
- Uniform provided
- Comprehensive in-house training and career development
- Gain in-depth knowledge of medical imaging services and terminology
- Work in a modern, patient-focused environment committed to clinical excellence
We would love to hear from you Visit Integral Diagnostics Careers Page to apply via our candidate portal. For questions, email careers@idxgroup.com.au
Join us at Apex Radiology and help make a difference in people\'s lives through high-quality, compassionate care.
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