Onboarding Assistant

6 days ago

Sydney, New South Wales, Australia Success Tutoring Full time

Join Australia's fastest growing education franchisor. We offer personalised English and Math tutoring services on a membership model, for K-12 students. We believe in the power of motivating students which has yielded exceptional results across all our students Join our HQ as an onboarding + Growth Assistant to support franchise partners

**ROLE**
- **Franchise Partner Onboarding**: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start.
- **Documentation and Compliance**: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase.
- **Training Coordination**: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies.
- **Relationship Management**:Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries.
- **Process Improvement**:Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements.
- **Performance Monitoring**:Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns.
- **Attending Meetings**: Attend regular online and face-to-face meetings with franchise partners and provide business coaching
- **Feedback**: Provide feedback to HQ on ways to improve business operations and systems.
- **Ensure Consistency**: Follow franchise brand and operational guidelines to ensure that the franchise is consistent.

**WHO IS THIS FOR**
- Someone who lives in Australia with experience in administration work, franchise or business coaching.
- Someone who is open to interstate travel to get to multiple Success Tutoring sites across Australia.
- Open to university students studying Business, Management, or related degree.

**REMUNERATION**
- $34 per hour + SUPER

**APPLY NOW**

**Requirements**:

- Drivers License.

**Benefits**
- Free Drinks & Snacks.

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