Property Onboarding Assistant

4 weeks ago

Sydney, New South Wales, Australia Urban Rest Full time

Sydney, NSW (also a position available in Melbourne, VIC)

Full time position: $60,000 - $70,000 per year + superannuation

About The Business

Urban Rest is a fast-growing challenger in the serviced apartment and corporate housing space with properties across Australia in Sydney, Melbourne, Adelaide, Brisbane and Canberra. As well as London, Ireland and recently, New Zealand. We are a technology enabled business disrupting a stagnant sector with a unique focus on traveller well-being and sustainability. We have experienced rapid growth, strong customer loyalty and success over the last seven years since launch and are now going through a period of scaling the business in various locations across the country and now into Europe, offering the chance to join a growing business at a pivotal stage of growth.

Benefits And Perks

  • Employee, friends and family discounts at at Urban Rest properties
  • Flexible hours and the option to work from home when business allows
  • ME Day's and Volunteer available per year
  • Monthly social team activities
  • Quarterly team social functions
  • As the company grows, this role will provide plenty of room for career growth and progression
  • We're a social bunch and we strive to have a fun, friendly, and collaborative work environment
  • Pet friendly offices in Surry Hills, close to public transport

About The Role

We are searching for a proactive and energetic Onboarding Assistant to join our Sydney Property Onboarding team and assist with managing our new and existing property portfolio on a day to day basis. The role is geared towards setting up new properties to ensure a high level of guest experience, as well as ensuring our internal teams are armed with all required data to service the properties.

Responsibilities
  • Reporting to the Projects and Property Onboarding Team to complete daily tasks across our portfolio of new and existing properties
  • Administrative tasks including but not limited to: Capturing property information, Creating manuals, data entry, coordinating plans as required by the Projects Team
  • Property Preparation: including site visits, quality inspections, procurement and working with the design and Property Onboarding Team
  • Onsite tasks including: assisting the Property Onboarding team coordinate installations and property setup. Defect and maintenance reporting.
  • Working with the team to style and finesse new properties
  • Liaising and providing access to external contractors, stakeholders and clients when they require access to our properties
  • Warehouse and Inventory management
  • Reporting back and to the Projects, Property Onboarding and Operation Team regularly with any issues within our properties and ensuring they are dealt with promptly
  • There is also the possibility for domestic and international travel

What We Look For
  • Positive and energetic personality with a "let's get the job done" attitude
  • A background in hospitality or property preferred but not required
  • A proven track record of prioritising tasks in order to meet tight deadlines
  • Proactive - at times working independently (under guidance from the Project Team) and therefore must be skilled in managing your own time.
  • Excellent written and oral communication skills, including the ability to identify and convey critical information to your Supervisor
  • Intermediate Google Suite and/or Microsoft Office skills
  • Ability to take the initiative and problem solve independently
  • Professional demeanour and strong ability to establish positive relationships with others
  • A willingness and enthusiasm to get your hands dirty and help the team out in any way possible
  • Motivated to adopt new and emerging technologies

Must haves
  • A valid Australian Driver licence is required
  • Full working rights in Australia

Diversity & Inclusion

At Urban Rest, we extend our invitation to candidates from Indigenous, neurodiverse, disabled, international, and diverse cultural backgrounds. Our commitment to fostering an inclusive workplace ensures that all applicants receive the necessary support and accommodations throughout the recruitment and onboarding process. We encourage candidates from various backgrounds to apply, as we value diversity and believe in creating an environment where everyone can succeed. Please let us know if you require any additional adjustments or support to help you through this process so you can shine as the best version of yourself.

How To Apply

Please submit your application through the link on this website by including an up-to-date resume with relevant skills and experience alongside a cover letter addressing how you meet the criteria and your interest in the role.

If you want to learn more about our company please see our website -

We look forward to hearing from you
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