B&F Reservations Coordinator

1 week ago

Brisbane, Queensland, Australia Marriott International, Inc Full time

**Job Number** 23108684

**Job Category** Reservations

**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

W Brisbane located at 81 North Quay, Brisbane City is hiring a Beverage & Food Reservations Coordinator. This is an exciting opportunity to support the Beverage & Food Department with the coordination of key aspects of the day-to-day department activities including reservations, activations, reporting and administration. Your core responsibilities include but are not limited to;
- Ensure that all phones are managed in a professional manner according to brand guidelines
- Manage all group enquiries that pertain to the outlets that won't be managed by the Sales & Marketing team
- Ensure that your presence is made in front of house areas and that relationship building with both W Brisbane Talent, potential clients and existing clients is at the forefront of your day
- Prepare proposals and contracts as required for events being held in the outlets
- Coordinate VIP reservations, amenities and personalised letters as required
- Conduct Insider Tours and Familiarisation visits where required for prospective clients (this may involve time outside of normal business working hours and familiarisation weekends)

**YOUR LUST FOR LIFE**
- Experience in a similar role within a hotel environment
- Experience with OPERA property management system
- Armed with smart solutions and a can-do attitude
- Energised in a fast paced environment
- Excellent grooming and presentation skills

**BENEFITS**
- Dry cleaning on work clothes
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
- 'Great places to work' certified
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

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