Reservation Coordinator

4 days ago

Brisbane, Queensland, Australia beBeereservation Full time $60,000 - $80,000
Reservations Manager

This role is a key component of our team, working closely with clients to facilitate booking reservations across our nationwide network of stayover villages.

Key Responsibilities:

  • Coordinate the management of accommodation reservations, including room allocations.
  • Deliver exceptional customer service by addressing all client inquiries and providing solutions to ensure satisfaction.
  • Collaborate with clients to proactively resolve issues, minimizing disputes and ensuring seamless experiences.
  • Conduct village night audits to maintain high standards.
  • Analyze and compile daily, weekly, and monthly reports to inform business decisions.
  • Establish clear communication channels between clients and our organization, ensuring effective collaboration with service providers.
  • Provide administrative support to the Reservations Manager.
  • Participate in our continuous improvement program, identifying opportunities for growth and contributing to positive change.

Requirements:

  • A certificate or diploma in administration or hospitality is preferred but not essential.
  • A minimum of 2 years of experience in customer service or administration within the hospitality, hotel, or mining/resource industries.
  • Previous reservations or booking experience is desirable but not mandatory.
  • Intermediate Microsoft Office skills are required.
  • Excellent time management skills to meet reporting deadlines.
  • A strong drive to succeed and achieve goals.
  • A commitment to rapid follow-up on client requests.
  • A dedication to maintaining customer service standards and building positive relationships with clients.
  • A self-driven approach to work from home two days a week.
  • A keen eye for detail and strong verbal and written communication skills.
  • Effective problem-solving skills to find innovative solutions.

  • Reservations Coordinator

    6 days ago

    Brisbane, Queensland, Australia beBeeCoordination Full time $60,000 - $80,000

    Job OverviewWe are seeking a highly skilled Reservations Coordinator to join our team. In this role, you will play a key part in managing bookings, coordinating room blocks, and ensuring accurate setup of reservations.You will be responsible for handling customer enquiries via phone or email within 24 hours and providing consistent communication with clients...

  • Reservations Coordinator

    2 days ago

    Brisbane, Queensland, Australia beBeeReservations Full time $60,000 - $70,000

    **Job Title:** Reservations AgentAre you a customer service expert with a passion for hospitality? Do you enjoy working in a fast-paced environment and have excellent communication skills?As a Reservations Agent, you will be responsible for managing bookings, coordinating room blocks, and providing exceptional customer service to our guests. You will also be...

  • Reservations Coordinator

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

    Job OverviewWe are seeking a detail-orientated and customer-focused professional to manage and coordinate reservations, liaise with travel companies, and work closely with teams.In this role, you will be responsible for ensuring a seamless travel booking process, maintaining accurate records and providing excellent customer service.Responsibilities:Handle...

  • Reservations Coordinator

    4 days ago

    Brisbane, Queensland, Australia beBeeReservation Full time $60,000 - $80,000

    **Job Title:** Reservations CoordinatorW Hotels is seeking a skilled and dedicated Reservations Coordinator to join our team. As a key member of the Front Office, you will play a vital role in delivering exceptional guest experiences.Responsibilities include:Anticipating guest accommodation requirements and providing prompt and efficient service;Maintaining...

  • Events and Reservation Coordinator,

    7 days ago

    Brisbane, Queensland, Australia Ghanem Group Full time $60,000 - $80,000 per year

    Who we areGhanem Group is a pioneering, multi-award-winning, family-owned hospitality group with a 45-year history in Queensland and Victoria. Ghanem Group has grown fastidiously, and has its sights set firmly on the role it will continue to play in the future of Australia's exciting and evolving hospitality landscape. The exciting portfolio of hospitality...

  • Reservations Service Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $50,000 - $70,000

    Job Opportunity: We are seeking a detail-orientated and customer-focused Central Reservations Administrator to join our team.Main Responsibilities:Manage and coordinate reservations, liaising with travel companies and Civeo Village teams

  • Central Reservations Coordinator

    2 days ago

    Brisbane, Queensland, Australia beBeeReservation Full time $75,000 - $110,000

    Job Opportunity:"," "Central Reservations Coordinator"," "Manage bookings, handle customer inquiries, and work with our team to deliver excellent service. If you have experience in a high-volume reservations or customer service role and are proficient in Microsoft Office Suite, we want to hear from you."," "We offer hybrid working arrangements, opportunities...

  • Hotel Reservation Coordinator

    4 days ago

    Brisbane, Queensland, Australia beBeeReservationsAgent Full time $50,000 - $65,000

    Job DescriptionAs a skilled professional, you will be responsible for managing bookings, coordinating reservations, and ensuring accurate inventory control. You will also respond to guest enquiries via phone or email within 24 hours and ensure consistent, clear communication with clients and internal teams.Key Responsibilities:Manage Bookings: Create and...

  • Central Reservations Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

    Reservation Coordinator RoleThe ideal candidate will be a highly organized and detail-orientated individual with excellent communication skills.Key Responsibilities:Manage and coordinate reservations for clients across multiple locations.Ensure seamless travel booking processes by accurately entering and updating reservation requests in the system.Respond to...

  • Hotel Reservation Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeAdministrative Full time $60,000 - $80,000

    Job DescriptionManage Group Bookings: Oversee and coordinate all group reservations of 10 rooms or more, including PCO groups, ensuring accurate setup, inventory control, and timely communication.Customer Enquiries & Communication: Respond to all group-related enquiries via phone or email within 24 hours and ensure consistent, clear communication with...