Internal Sales

1 week ago

Brisbane, Queensland, Australia Humanology Full time

Join a growing environmental solutions company
- Diverse, hands-on role combining sales support and logistics
- Full-time role-based in Maroochydore, Sunshine Coast

**The Opportunity**

Do you enjoy variety, responsibility, and making things happen? Chatoyer Environmental is seeking an energetic and detail-oriented Internal Sales team member to support their sales team, manage customer relationships, and coordinate warehouse logistics.

You'll play a central role in keeping the sales engine running smoothly - from answering customer enquiries and generating quotes to dispatching orders and managing inventory in our Maroochydore warehouse. It's a great opportunity for someone who thrives in a dynamic environment, loves structure, and takes pride in doing a bit of everything to keep the wheels turning.

**Key Outcomes of the Role**
- Answers incoming calls in a friendly and efficient way, passes on queries to the right person, and records messages for any missed calls.
- Takes client orders and enters them into Business Central 365, ensuring everything is accurate and following the correct steps.
- Handles customer questions by giving quotes, sharing product or service info, and explaining pricing, while highlighting the benefits of what the company offers.
- Deals with customer complaints about products or services, or passes them on to the right team when needed.
- Uses our CRM to help the sales team by generating leads, following up on quotes, updating the pipeline, and keeping records current.
- Help the sales team with quotes when needed to avoid delays and speed things up.
- Collaborate with the warehouse team to ensure accurate dispatch and stock management, supporting basic inventory and logistics coordination

**About You**

You are someone who:

- Has at least 1 year of experience in internal sales, warehousing, or logistics (or a mix of all three).
- Has excellent communication skills and enjoys helping customers and colleagues.
- Is proactive, organised and thrives in a fast-paced environment.
- Has experience using business systems like Business Central 365 or similar (desirable).
- Enjoys rolling up their sleeves and doing what's needed to support the team.
- Has a sound understanding of English, both spoken and written.
- Has knowledge of environmental or industrial products (desirable).

**About Our Client**

Our client, Chatoyer is an Australian company delivering environmental compliance solutions to industry since 1996. Chatoyer's expert production team fabricates a wide range of products utilising a variety of specialised têxtiles in a purpose-built facility in Sydney. Chatoyer has several key distribution agreements with global suppliers developed over their extensive time in the market. Well respected and trusted, Chatoyer is known for consistent product reliability and demonstrating the highest standards of customer service and professionalism.

Chatoyer builds relationships by partnering with clients, believing that the best outcomes are achieved through close collaboration.

We've shared the client's name to help you assess your suitability for the role. Please DO NOT contact them directly.

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