Womensline Team Leader

4 days ago

Brisbane, Queensland, Australia Dvconnect Full time

Permanent Full-Time_
- Central Brisbane Office_

Who are we?

DVConnect is a leading provider of evidence-based and trauma-informed services for people impacted by all forms of personal violent crime, including those who use and experience violence in their relationships. Our purpose is to create pathways for a life free from violence and fear.

About your role

As an experienced Team Leader, your primary responsibility involves leading, mentoring and supporting a team of dedicated practitioners across a 24/7 roster. It is expected that you will draw upon your existing knowledge, skills, and experience to ensure the Womensline service delivery is aligned with operational, contractual and legislative obligations. This encompasses tasks such as, but not limited to, risk assessments, case recommendations, overseeing and managing staff workflows, conducting performance reviews and provide professional judgment to assist others in resolving complex client cases.

In a co-operative leadership environment, you will assist the Service Delivery Manager across various service delivery tasks, such as but not limited to, liaising with external stakeholders, participating in meetings and conferences, and providing ad-hoc project-related support.

This is a great opportunity for an empowering and highly experienced human services practitioner to join our crisis leadership team
- **It is a genuine requirement that this position is filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991**_

**_ What's in it for you?_**
- Above SCHADS award remuneration, generous shift penalties & superannuation.
- Salary package up to $15,990 per financial year.
- Regular staff wellness activities.
- Professional mentoring and career opportunities.
- Family friendly and inclusive team environment.

**What you need to succeed**
- Proven leadership experience in at least one (1) of the following areas: Domestic, family and intimate Partner Violence, sexual violence and abuse, child protection and/or residential support, specialist trauma counselling or mental health sector.
- Completed tertiary qualification(s) in Social and Behavioural Sciences or other appropriate field(s).
- Well-developed knowledge and analysis of the effects, causes and dynamics of domestic and family violence.
- Knowledge of Queensland Domestic Violence Legislations, particularly the Domestic and Family Violence Protection Act 2012.
- Highly developed telephone counselling and risk assessment skills, preferably in domestic violence and/or crisis work.
- Capacity to work and support staff in a complex and often demanding work environment, whilst remaining calm.
- Exceptional and effective interpersonal, communication, and engagement/consultation skills.
- Commitment to social justice, DVConnect values and its' role in delivering services to people impacted by violence and abuse.
- Positive Notice Blue Card and National Police Check or ability and willingness to obtain.
- Flexibility across a 7-day roster.
- Right to work in Australia with no restrictions.

Please be advised that only shortlisted applicants will be contacted.

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